Assistant Front Store Manager

Role overview

This position supports the Front Store Manager in running the store’s people, physical assets, and financial resources, with a strong focus on improving the movement of product from the backroom to the sales floor and helping the store meet its business goals.

Operational responsibilities

• Keep store standards consistently in place to improve the customer experience, increase customer visits, and support store profitability.
• Partner with the management team to ensure standards are maintained at all times, including in the backroom.
• Assist the Front Store Manager with labour planning and use workforce management tools to improve labour efficiency.
• Make sure staffing levels are sufficient to keep the business operating effectively.

Human resources responsibilities

• Follow human resources standards and practices.
• Assist the Front Store Manager with hiring across all departments except Pharmacy, including direct hiring support where needed.
• Maintain wage administration in line with SLPH guidelines.
• Promote a strong team culture, encourage engagement, and motivate staff through company core values.

Qualifications and experience

• Strong ability in planning, judgment, and decision-making.
• Ability to plan and prepare for inventory management.
• Sound judgment when controlling expenses and managing costs.
• Capable of providing leadership, coaching, and ongoing development to team members.
• Good time management and the ability to shift priorities quickly when business needs change.
• Well-developed organizational and planning skills.
• Previous experience in retail management.
• Proven ability to grow the business, lead by example, and support corporate programs.
• Experience working effectively with a management team.
• Excellent communication, coaching, and interpersonal skills.
• Solid business and financial awareness.
• Ability to build relationships with internal and external stakeholders and agencies.

Work environment and employee value proposition

You will be part of a locally owned store that serves the community with health, beauty, and convenience services. The role offers the advantage of working for a local owner with the support of a national brand.

Benefits mentioned include a staff discount program, flexible and varied scheduling, competitive compensation, and online learning through Academy.

The organization values diversity and aims to reflect the communities it serves. Accommodation is available for applicants and colleagues with disabilities upon request.

Compliance with applicable laws is treated as a core expectation and part of the company’s Code of Conduct.

Hiring and compensation notes

This is a newly created position. Pay at hire is expected to fall within the range of $18.85 to $21.85 per hour, with final compensation influenced by the candidate’s experience, knowledge, and the job’s geographic location. The employer also notes that artificial intelligence may be used to screen, assess, and/or select applicants for this role.