Loan Support Analyst

Position summary

This role sits within PNC’s Cash and Funding organization and is based in Cincinnati, Ohio. The position supports a high-control funding function for Equipment Finance, covering Aviation, Vendor, and Direct channels. The work centers on checking, initiating, and approving disbursement requests while following strict procedures designed to reduce operational risk. The schedule is Monday through Friday, 9:00 AM to 5:30 PM Eastern Time.

The analyst works as an individual contributor on the funding team and performs careful manual entry after confirming which documents are required to complete a deal. In this role, you may act either as the initiator, who verifies request details and enters them into the correct platform, or as the approver, who performs a final review before funding is released. Because this is considered a sensitive role, strong accuracy and judgment are essential.

PNC may allow remote work in certain approved geographic areas. If approved, work must be done from a quiet, secure, and confidential home workspace, and occasional in-office attendance may still be needed depending on business requirements. The employer does not provide visa sponsorship or participation in STEM OPT for this position.

Key responsibilities

• Handle a range of transactions and processes using established procedures, with possible coverage of one or more specialized products or functions.
• Process and reconcile moderately complex transactions in line with policy, while coordinating with internal and external partners to move documents, messages, and related actions through completion.
• Identify exceptions, address them when appropriate, and escalate issues that need further review.
• Confirm that all required materials and supporting records are available before transactions are completed.
• Respond to questions and ad hoc requests, carry out research, and share feedback on workflows and incoming work.
• Review transactions and supporting documents to verify completeness, accuracy, and alignment with service standards and applicable policies.
• Perform due diligence on incoming requests, prepare funding entries, and complete final verification before approving disbursement requests.
• Work across multiple systems, including LeaseWave, SharePoint, Pinacle, BMO, and Outlook Mail.

What success looks like

• Strong attention to detail and a careful approach to checking documentation and funding requirements.
• Ability to manage risk by following controls, procedures, and established operating standards.
• Clear communication and collaboration with teammates and business partners.
• Comfort handling several priorities and moving between systems efficiently.

Requirements

• An associate degree or an equivalent combination of education, job-related certification, and experience is expected.
• At least 3 years of relevant experience is typically required.
• Background knowledge or product familiarity that supports the main duties is preferred.
• Experience with accurate transaction processing, document review, and operational controls is important.
• Applicants must be able to work from a confidential home office if remote work is approved.
• No required certifications or licenses are listed.

Preferred skills and competencies

• Analytical thinking and sound judgment
• Document verification and loan documentation knowledge
• Due diligence and risk control
• Regulatory and compliance awareness
• High accuracy and strong attention to detail
• Critical thinking and decision-making
• Effective communication
• Flexibility and adaptability
• Ability to manage multiple priorities
• Understanding of standard operating procedures and operational workflows
• Problem resolution and exception handling

Compensation and benefits

The base salary range for this role is $37,500 to $62,500 per year. Pay may vary depending on location, market data, and the selected candidate’s skills, experience, and education. This position is eligible for incentive pay tied to company, business, and/or individual performance.

Full-time benefit options may include medical and prescription coverage with HSA features, dental and vision plans, life insurance, short- and long-term disability, 401(k) with company match, pension and stock purchase plans, dependent care reimbursement, backup child and elder care, adoption/surrogacy/doula reimbursement, educational assistance, and a wellness program with financial incentives. Paid time off may include maternity and/or parental leave, up to 11 paid holidays, 9 occasional absence days, and 15 to 25 vacation days annually depending on career level and service.

Additional information

The opening is generally expected to remain available for two business days from 06/29/2026, though the employer may extend that period at its discretion.

Reasonable accommodations are available during the application process for individuals who need them. Accommodation requests can be made by email or by phone, and all information shared for this purpose will remain confidential and be used only to support the accommodation process.

PNC is committed to equal employment opportunity and accessible hiring practices. Employment decisions are made without regard to protected characteristics under applicable law.

This role is subject to Section 19 of the Federal Deposit Insurance Act and, where applicable, the SAFE Act and/or FINRA requirements, which may restrict hiring for individuals with certain criminal histories.

California residents are directed to the California Consumer Privacy Act privacy notice for details on how personal information may be used or disclosed during hiring.

Work environment

This position follows a Monday through Friday schedule from 9:00 AM to 5:30 PM Eastern Time. Remote work may be approved only in select locations, and when approved, the work environment must remain quiet, secure, and confidential. Some onsite participation may still be required based on business needs.