Verification Teller

Role overview

As a Verification Teller, you will support branch operations by handling night bags and ABM deposit packages accurately, efficiently, and within service-level targets. The role requires you to build strong knowledge of the unit’s systems and processes so you can provide dependable support to branch sales and service teams. You will be expected to maintain high service quality, protect the integrity of processing, follow bank policies and procedures, and help improve the unit’s contribution to overall profitability.

You will also be responsible for handling deposit and cash-related work within the required security and processing standards, while delivering clear, helpful, and professional service that strengthens trust with branches and internal teams.

Administrative support and processing

• Process transactions accurately and only within approved limits.
• Carry out daily reconciliations to resolve any differences or out-of-balance situations.
• Prepare accounting detail reports in the required format.
• Help complete Accounting Support Packages, including investigating, recording, and resolving exceptions.

Customer and branch service

• Take ownership of processed work that could affect customer balances or branch out-of-balance items.
• Handle exception items within assigned deadlines and escalation guidelines, or pass them to the appropriate authority level.
• Track and monitor follow-up actions through to resolution for branch and customer issues.
• Identify and document recurring errors noticed during verification and processing activities.

Security, custody, and confidentiality

• Follow all custody and security procedures consistently to protect yourself and the team.
• Keep customer information confidential at all times.
• Avoid conflicts of interest by retaining personal control over assigned access items such as keys, combinations, and passwords.

Profitability and operational effectiveness

• Stay up to date on the bank’s products and services.
• Follow documented procedures and manage work throughout the day to support efficient unit operations.
• Contribute to smoother processing and stronger overall unit performance.

Application information

Interested candidates should send their CV by email with the job title included in the subject line. The application deadline is June 23, 2026. Only shortlisted candidates will be contacted.