Hani R Habib

About

I am an MSc Applied Cybersecurity graduate from Technological University Dublin with experience in IT support, systems monitoring, data handling, and enterprise applications. I have worked in technical support and software integration roles, where I gained experience troubleshooting issues, analysing data, monitoring systems, and working with APIs and enterprise platforms. I am a detail-oriented and adaptable professional with strong problem-solving skills and a keen interest in data engineering, data pipelines, and cloud technologies.

Experience

• Customer Advisor-Night Stock Flow
  B&Q · Dublin
  Apr 2026 – Present

  I currently work as a Customer Advisor – Stockflow at B&Q, where I manage inventory, process customer orders through internal systems, maintain stock accuracy, investigate discrepancies, and support operational workflows. The role requires attention to detail, problem-solving, working with data, following procedures, and meeting targets in a fast-paced environment. I also take on supervisory responsibilities during night shifts when required.

• Customer Advisor
  Dunnes Stores · Ashbourne, Co.Meath
  Jan 2025 – Apr 2025

  I supported warehouse and store operations in a fast-paced environment, managed stock movement and inventory organization, tracked and verified stock levels, identified discrepancies, and ensured operational targets were met during high-pressure shifts, including overnight logistics work.

• IT Support Engineer
  MED-NOVA Academy · Kochi, India
  Jan 2022 – Mar 2024

  My responsibilities included providing Tier-1 IT support to over 50 users, troubleshooting hardware, software, and network issues, managing user accounts and permissions through Active Directory, supporting remote users using TeamViewer and RDP, monitoring system performance, maintaining security compliance through updates and antivirus checks, documenting technical procedures, and escalating complex issues when required.

• Software Developer
  Allianz Technology · Thiruvananthapuram, India
  Sep 2021 – Dec 2021

  supported the development and maintenance of system integrations using Dell Boomi, performed data mapping and transformation, worked with REST and SOAP APIs, conducted testing and debugging, analyzed execution logs, monitored integration workflows, and documented technical configurations and processes.

Education

• Master of Science
  Technological University of Dublin
  Applied Cybersecurity · 2024–2025
• Batchelor's
  Vinayaka Mission University
  Computer Science & Technology · 2017–2021

Skills

• Python
• Active Directory Administration
• Cross-team collaboration
• SIEM tools: Splunk, ELK Stack (Elasticsearch, Logstash, Kibana)
• Zeek/Wireshark network traffic analysis
• Honeypot deployment (T-Pot) and attack simulation
• MITRE ATT&CK framework knowledge
• Security alert identification and escalation
• Windows 10/11 and Linux (Ubuntu, Debian, Kali)
• Remote troubleshooting (RDP, TeamViewer)
• Endpoint configuration and compliance checks
• ITSM tools (Jira Service Management)
• Network/log analysis and parsing
• System behaviour analysis using logs
• Basic SQL understanding
• Data mapping and transformation (Boomi integration work)
• Docker and container-based environments
• REST and SOAP API integration
• Dell Boomi integration platform
• Streamlit for data visualization
• Issue triage and escalation workflows
• Monitoring and responding to system anomalies
• SLA-based ticket handling
• Working under pressure in operational environments
• Task prioritisation and shift-based coordination