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Role overview

This position is responsible for managing sales and service within the assigned territory, with a focus on delivering Data solutions such as internet bandwidth, MPLS and cloud, along with Voice (postpaid), Broadband and Fixed Line business. The role acts as the primary contact for customers on behalf of the company across all three business lines, while driving growth in Customer Market Share (CMS) and Revenue Market Share (RMS) in both existing and new accounts.

Key deliverables

Achieve assigned targets for Data, Voice and Fixed Line installations.
Generate new business by opening accounts for Data, Voice and Fixed Line services.
Expand revenue through cross-selling multiple products to current and prospective customers.
Maintain a healthy sales pipeline across all three lines of business, with each stage of the funnel progressing appropriately.
Track competitor activity and collect market intelligence to support sales planning.
Observe rival offers and design sales actions suited to different customer segments.

Role responsibilities

Develop and nurture strong, long-term relationships with clients.
Negotiate terms and finalize orders and contracts to improve revenue outcomes.
Create new business opportunities by upselling and cross-selling to existing accounts.
Make sure solutions are delivered on time and aligned with client expectations.

Profile

The ideal candidate should hold a graduate degree and bring 1 to 5 years of experience. Preference is for candidates from ISP, SI roles such as HP/Dell, field sales engineering roles from telecom companies, wireline, IT/ITeS, BFSI, or any relationship-driven selling background. The age requirement is up to 30 years.

Competencies

Strong persuasive communication
Customer-focused sales and service mindset
High empathy and client handling ability
Comfort with technology and tech-enabled products
Good analytical thinking
Professional presentation skills

Account Manager

Where you'll work