Appointment Setter

About the role

Metricon Homes, Australia’s largest home builder, is seeking a strong communicator to join its Invest by Metricon division. This team provides tailored property investment solutions along with ongoing support to help clients work toward their investment goals. The role focuses on creating positive first impressions, building trust with prospects, and supporting a high-performing property investment sales team. The position may be based in the Gold Coast, Brisbane, or Melbourne.

Key responsibilities

• Make outbound calls to warm prospects while delivering a high-quality customer experience.
• Assess and qualify leads, then schedule appointments with Property Investment Advisors and record them accurately in the CRM.
• Manage the lead pipeline, including follow-ups, reschedules, and cancellations.
• Consistently achieve daily and weekly performance targets, such as call numbers and booked appointments.
• Work closely with the sales manager to improve messaging, streamline processes, and contribute to team objectives.

What the employer offers

• Opportunity to grow within a distinctive division of the business.
• Access to a premium product and service from Australia’s #1 builder for 10 years running.
• Wellbeing support, including physical fitness initiatives, free flu vaccinations, nutrition support, and mental health resources.
• 24/7 confidential support through the LifeWorks program, including coaching and help with personal and work-related challenges.
• Access to building, supplier, trade, and retail discounts through a rewards platform.

Candidate profile

• Clear, professional communication skills and strong telephone manner.
• Ability to listen carefully, understand lead needs, and qualify prospects appropriately.
• Comfort working with a united team and contributing collaboratively.
• Experience using a variety of IT systems and software.
• Advantageous background knowledge in property investment.
• Helpful understanding of the building and construction process.
• Finance knowledge, especially related to property investment, will be highly regarded.
• A positive, enthusiastic attitude.

Additional information

Applicants should submit a cover letter and resume. The successful candidate will need to complete a national police check.