- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 2
- Pubblicato
- 8 ore fa
- Work mode
- Lavoro da casa
- Istruzione
- High school diploma
- Eligibility
- Candidates who have completed high school and can work a flexible schedule, including weekends and statutory holidays, are eligible. Applicants should be comfortable working remotely, with possible onsite training if required. Bilingual candidates have an added advantage.
- Resume
- Required to apply
Descrizione del lavoro
About the Role
Dynacare is hiring a Call Attendant for the CannAmm Booking Team. In this role, you will support occupational health appointment scheduling and work closely with internal front-line groups such as MROAs, Client Care, and Collection Site Services. You will be part of a customer-facing team that regularly communicates with company representatives, donors, and collectors.
Employment Details
- Contract full-time position for 14 months
- This is a replacement vacancy
- 2 openings are available
- Work schedule is 37.5 hours per week
- Shifts run Monday to Friday between 8:00 am and 7:30 pm EDT
- Saturday rotation is from 10:00 am to 6:00 pm EDT
- Statutory holidays are covered from 9:00 am to 5:00 pm EDT
- Internal posting deadline: Wednesday, July 1, 2026
Location and Work Style
This role is remote and may require onsite training if needed. Training is not mandatory onsite, but it may take place in Edmonton, AB or North Bay, ON. The role may be based from Edmonton, AB or Ontario, ON.
Key Responsibilities
You will manage appointment bookings for occupational testing, resolve issues, and keep records accurate and complete. You will communicate professionally with clients and internal teams while ensuring booking processes are followed correctly.
What You Need to Bring
You should have a high school diploma and be comfortable working in a fast-paced, changing environment. Strong communication, organization, computer, and data-entry abilities are essential, along with the ability to work with minimal supervision.
Working Conditions
This position is work-from-home, with possible onsite training in Edmonton, AB or North Bay, ON if required. The schedule may change and weekend work is expected in order to support clients across different time zones.
Why Join Dynacare
Dynacare offers an award-winning workplace with meaningful career opportunities, health and wellness benefits, internal mobility, RRSP matching, and an employee stock purchase program. The company also promotes a collaborative and respectful environment with a diverse workforce.
Equal Opportunity and Accommodation
Dynacare is an equal opportunity employer and is committed to fair hiring, advancement, and treatment of all employees. Accommodation requests are accepted in line with provincial legislation and the company accommodation policy.
Additional Notes
The role requires strong reliability, punctuality, accuracy, and the ability to escalate urgent issues through the proper chain of command. Bilingualism is considered an advantage.