Claims Technician

About the role

McLarens is seeking an organised and capable Claims Technician to join the Wellington team. This position suits someone with 2 to 3 years of claims experience who can help move insurance claims forward by working closely with loss adjusters and external suppliers across New Zealand until settlement is reached. Experience handling both domestic and commercial claims would be a strong advantage.

About the company

McLarens focuses on claims, adjusting, and assessments, with a strong commitment to helping people through difficult times. The business is a globally recognised, award-winning leader in claims management and adjusting services, supporting clients, colleagues, and communities with accountability, care, and expertise. The organisation has more than 2,000 employees worldwide and over 200 staff in New Zealand, combining local capability with international reach.

What you'll do

• Support the progression of insurance claims through to final settlement.
• Coordinate with loss adjusters and external suppliers nationwide.
• Maintain accurate, well-organised claim records and documentation.
• Manage relationships with brokers, insurers, suppliers, and other stakeholders.
• Handle changing priorities while keeping work moving in a busy environment.
• Contribute to a calm, solutions-oriented claims experience for customers.

What we're looking for

• 2 to 3 years of experience in claims administration or a similar claims-focused role.
• Strong organisational ability and a sharp eye for detail.
• Confidence managing multiple priorities in a fast-moving setting.
• Comfort working with a broad mix of internal and external stakeholders.
• Clear written and verbal communication skills.
• A professional, empathetic, and practical approach to problem-solving.
• Ability to build and maintain effective working relationships.
• Interest in a challenging and rewarding role that helps people.

Benefits and perks

• Competitive pay.
• Staff incentive programme.
• Access to modern technology in an energetic workplace.
• Collaborative and supportive team culture.
• Opportunities for professional development.
• Birthday leave.
• Flexible working arrangements.
• Wellness benefit.
• Group insurance coverage.
• Proactive employee assistance services.
• Long-service recognition programme.
• Exposure to experts and global opportunities within a large international business.
• Opportunity to join an award-winning employer.

How to apply

Interested candidates should submit a CV and a cover letter describing relevant experience and why this role is of interest.

Additional information

This is a full-time, onsite position based in Wellington, Wellington, New Zealand. The role was dated 26 June 2026 in the source posting.