Clinical Supervisor

About the Role

We are hiring a Registered Nurse for a clinical support position at our Mohali, Punjab office. This is a full-time, on-site opportunity focused on reviewing nursing records, supporting care coordination, and communicating remotely with clinicians and patients based in California, USA. The position is not bedside-based and does not involve direct physical assessments or on-location patient visits.

The role is centered on ensuring that nursing documentation is complete, accurate, and aligned with applicable California regulations, Medicare/Medicaid requirements, agency policies, and accreditation expectations. It also includes phone-based coordination with patients and U.S.-based clinical teams to clarify visit details and resolve charting discrepancies.

Key Responsibilities

• Examine and verify nursing notes, visit records, and electronic health documentation prepared by U.S.-based registered nurses.
• Check charting for compliance with California state rules, CMS guidelines, internal policies, and accreditation standards.
• Spot missing information, inconsistencies, or compliance concerns and share clear corrective feedback.
• Track the promptness, accuracy, and completeness of care plans, visit notes, and follow-up documentation.
• Support quality improvement work by identifying recurring documentation issues and training needs.
• Make professional phone calls to patients after clinician visits to confirm that the recorded services match the care actually delivered.
• Speak with U.S.-based clinicians to clarify notes, verify visit information, and settle documentation differences.
• Act as a communication link among patients, clinicians, and supervisory staff to keep conversations clear and respectful.
• Escalate clinical or documentation issues to the right supervisor quickly and professionally.
• Record audit outcomes, follow-up actions, and communication results in the EHR or other internal systems.
• Assist with internal reviews, regulatory checks, and preparation for external surveys or inspections.
• Follow established workflows, turnaround expectations, and quality standards set by the organization.

Requirements

• Bachelor’s or Master’s degree in Nursing (B.Sc. Nursing or M.Sc. Nursing), or an equivalent qualification.
• Active and valid Registered Nurse license, either in India or internationally recognized.
• 10 to 15 years of RN experience, preferably in home health, community health, clinical documentation, utilization review, or quality assurance.
• Experience with U.S. healthcare systems, home health agencies, or California-based clinical operations is strongly preferred.
• Practical experience using EHR/EMR systems and working with clinical documentation standards.
• Strong understanding of nursing documentation, clinical workflows, and quality review practices.
• Excellent attention to detail and strong analytical ability.
• Very good spoken and written English skills for patient and clinician communication in the U.S.
• Professional phone manners and a patient-focused communication style.
• Ability to work independently while coordinating effectively with remote, cross-border teams.
• Comfort using MS Office and healthcare documentation platforms.
• Willingness to work full-time from the Mohali office with hours aligned to U.S. Pacific Time operations, including evening or night shifts when needed.

Work Details

This is a full-time, in-person role based in Mohali, India. The position follows working hours aligned with U.S. California/Pacific Time operations and may require evening or night shift coverage.

Role Clarifications

This position does not include bedside nursing, hands-on patient assessment, or in-person home visits. All patient and clinician interaction takes place remotely through phone calls and electronic systems.

Compensation and Benefits

The monthly pay is listed at INR 60,000 to INR 65,000. Benefits mentioned for this role include commuter assistance, flexible schedule, paid sick time, paid time off, and provident fund.

Why This Opportunity Stands Out

Join an international healthcare setting that supports U.S. clinical operations. This is a stable nursing role with a strong focus on documentation quality, compliance, and professional expertise, along with exposure to U.S. healthcare standards and best practices.

About the Company

A Caring Life Home Health Llp provides home health care services with a family-centered approach. The organization emphasizes personalized care plans and aims to help patients live better at home through compassionate professional support.

Additional Information

Employment type: Full-time. Work location: In person. Reporting structure includes the Clinical Supervisor, Director of Nursing, and a U.S.-based Quality & Compliance Manager.