Customer Assistant

Role overview

Boots Ireland is looking for a Customer Assistant to join the team in Clarecastle, County Clare. This opportunity suits someone starting out in work as well as someone with retail background who wants a fresh challenge and the chance to build a career in a store environment.

What you'll do

This is an on-site position reporting to the Assistant Store Manager or Store Manager. The role may involve serving on tills, supporting customers on the shop floor, or assisting behind the scenes in the stock area.

• Welcome customers, make them feel comfortable, and support them with helpful, thoughtful service.
• Listen to customer needs, respond to questions, suggest suitable products, and offer simple extras that improve the shopping experience.
• Learn about in-store offers and schemes and actively promote them to customers.
• Keep the store operating efficiently by supporting product presentation, till service, and stockroom activities.
• Work closely with colleagues to create a clean, tidy, and attractive store that reflects well on the team.

What we're looking for

Full training is provided. Boots is seeking someone who can work well in a busy, changing environment and deliver a positive experience for every customer.

• Comfort working at pace across a variety of tasks.
• Strong communication and active listening skills.
• Enjoyment of team-based work and a collaborative approach.
• Attention to the small details that make customer interactions memorable.
• A desire to represent the Boots brand positively and help people choose the right products.

Experience

Previous experience in customer care or retail service is a plus, but it is not required.

Benefits

• Pension membership through PRSA.
• Partial paid maternity leave.
• Discretionary annual bonus.
• Employee discount on purchases.
• Flexible benefits scheme.

Additional information

More benefits may be available, subject to role eligibility and exclusions. The company notes that third-party salary estimates should not be treated as official or endorsed figures.

About Boots

Boots promotes a workplace built on respect, inclusion, and equal opportunity. The company aims to create an environment where colleagues can be themselves and perform at their best.

Hiring process

If shortlisted, you can expect an in-store interview within 14 days of a successful application.

Flexibility and support

For roles advertised as full-time, part-time and job-share arrangements may be discussed during the application stage. Reasonable adjustments can be provided during the application and interview process if needed.