Human Resources Generalist

About Dada

Established in 2018, Dada is a rapidly scaling provider of end-to-end HR solutions, focused on delivering dependable, high-quality support to clients. The company invests in its people so they can advance their careers while fostering durable, trusted partnerships with clients and business collaborators.

With its headquarters in Singapore, Dada serves markets across Asia and North America through teams and offices in Singapore, Malaysia, China, Hong Kong, and the United States. As part of its continued international growth, the company is seeking a proactive HR Generalist who can take a hands-on role in internal people operations, employee experience, compliance, and broader organizational development.

Talent and Organizational Development

• Work alongside recruiters and hiring managers to support staffing plans and recruitment efforts.
• Organize onboarding and orientation activities to help new joiners settle in smoothly.
• Assist with learning and development programs, training coordination, and performance management routines.
• Contribute to HR initiatives aimed at improving retention, productivity, and overall organizational performance.

HR Operations and Employee Lifecycle

• Handle employee lifecycle activities from onboarding through probation, confirmation, transfers, promotions, and exit processing.
• Draft and manage employment agreements, HR letters, staff records, and related documentation.
• Keep employee information current and accurate in HR systems and personnel files.
• Support payroll preparation and work with payroll vendors or internal teams to ensure salary processing is timely and accurate.

Employee Relations and HR Support

• Act as the primary contact for employee questions related to HR matters.
• Develop strong working relationships with employees and managers across functions and locations.
• Help coordinate engagement activities, wellness initiatives, team-building efforts, and company events.
• Support managers in addressing performance, attendance, disciplinary issues, and workplace concerns.

Compliance and Policy Administration

• Ensure HR practices align with local labor laws and internal company policies.
• Assist with work passes, visas, and employment-related documentation where needed.
• Contribute to the drafting, review, and upkeep of HR policies, employee handbooks, and internal SOPs.
• Track HR compliance obligations across Singapore, Malaysia, and other operating locations.

HR Projects and Continuous Improvement

• Take part in HR transformation initiatives and process improvement work.
• Review HR metrics and share workforce and employee trend insights with management.
• Identify ways to improve HR processes, the employee journey, and operational efficiency.
• Support regional HR programs as the organization continues to expand internationally.

Qualifications

• A bachelor’s degree in Human Resources, Business Administration, Psychology, Social Sciences, or a related field.
• 5 to 10 years of experience in HR Generalist, HR Operations, People Operations, or HR Business Partner roles.
• Working knowledge of Singapore and/or Malaysia employment regulations and HR best practices.
• Background in payroll support, employee lifecycle administration, and HR operations.
• Well-developed organizational ability with the capacity to manage several priorities at once.
• Strong interpersonal and communication skills, with the ability to collaborate effectively across cultures and functions.
• Comfort using Microsoft Office and HRIS platforms.
• Ability to speak Chinese is an advantage because of frequent interaction with regional stakeholders.

What We’re Looking For

• Personal accountability and a strong sense of ownership.
• Dependable follow-up and consistent follow-through.
• Comfort working in a fast-moving, changing environment.
• Ease with ambiguity and adapting to change.
• Excellent attention to detail and problem-solving ability.
• A people-focused outlook that balances employee needs with business goals.
• A positive mindset, flexibility, and eagerness to learn.

Why Join Dada?

• Opportunity to grow within a rapidly expanding international organization.
• Exposure to HR operations at both regional and global levels.
• A collaborative, entrepreneurial work culture.
• Clear pathways for career development in HR and business operations.