Human Resources Generalist

Role Overview

HealthFlex Home Health & Hospice is looking for a service-minded Human Resources Generalist to join its People Team in Oakland. This role supports the full employee experience by handling HR operations, benefits, 401(k), HRIS administration, leave management, employee relations support, and compliance-related work.

The position is based at HealthFlex Headquarters in Oakland and reports to the VP of Human Resources, with a dotted-line relationship to the Chief Operations Officer. It is a full-time, exempt role. Remote work is possible, with hybrid arrangements to be considered after the first 90 days.

About the Opportunity

The organization places strong emphasis on people, employee support, and a positive workplace culture. The HR Generalist will play an important role in helping employees and managers navigate HR policies and processes while supporting a compliant, efficient, and engaging workplace.

Compensation

The expected annual pay range for this role is $90,000 to $110,000. Final compensation will depend on experience, qualifications, skills, certifications, and internal equity.

Key Responsibilities

• Manage core HR operations across the employee lifecycle, including onboarding, transfers, promotions, status updates, terminations, and offboarding.
• Keep employee files and personnel documentation complete, accurate, and aligned with legal and organizational requirements.
• Respond to day-to-day questions from employees and managers about policies, procedures, benefits, payroll-related topics, and workplace practices.
• Conduct exit interviews and look for patterns that can help improve retention and employee engagement.
• Act as the main administrator for the HRIS, handling user setup, maintenance, data accuracy, employee changes, organizational updates, and system audits.
• Prepare and review HR reports, metrics, and dashboards to support leadership decisions.
• Look for ways to streamline HR workflows through automation, process improvements, and system enhancements.
• Administer employee benefits programs such as medical, dental, vision, life, disability, wellness, and voluntary offerings.
• Manage enrollments, life-event changes, terminations, and annual open enrollment activities.
• Serve as the primary contact for benefits questions and issue resolution.
• Coordinate with brokers, carriers, and vendors to support smooth benefits administration.
• Administer the 401(k) plan, including enrollments, contribution updates, eligibility tracking, compliance support, and employee guidance.
• Support annual benefits reviews and employee feedback efforts related to benefits.
• Track and administer leave programs such as FMLA, CFRA, ADA accommodations, workers’ compensation, personal leave, pregnancy disability leave, and other applicable leave types.
• Coordinate leave and return-to-work processes with employees, managers, and third-party administrators.
• Help ensure compliance with federal, state, and local leave requirements and documentation standards.
• Maintain accurate leave records and related reporting.
• Partner with the Head of People on performance management, engagement programs, training, annual compliance training, recognition, events, and surveys.
• Draft and send company-wide HR communications such as announcements, policy changes, and employee newsletters.
• Support a respectful, inclusive, and employee-centered workplace.
• Work closely with leaders and stakeholders across the company to support business goals and workforce needs.
• Contribute to special projects and broader HR initiatives as assigned.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related subject is preferred.
• At least 3 years of progressive HR experience is required; healthcare experience is preferred.
• Hands-on experience with benefits administration, 401(k) administration, HRIS platforms, and leave-of-absence programs is required.
• Background in employee relations and workplace investigations is preferred.
• Strong understanding of employment laws and leave regulations, including FMLA, CFRA, ADA, EEO, wage and hour rules, and leave administration.
• Knowledge of healthcare regulatory and accreditation standards such as CHAP is preferred.
• Proven ability to manage HRIS data and employee information accurately.
• Solid understanding of benefits administration and retirement plan processes.
• Excellent analytical, organizational, and problem-solving abilities.
• Advanced skill with HR systems, Microsoft Excel, PowerPoint, and reporting tools.
• Strong verbal, written, interpersonal, and presentation communication skills.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Comfort working independently in a fast-paced environment while managing multiple priorities.
• Customer-service mindset with a strong focus on supporting employees.
• HR certification such as PHR, SHRM-CP, SHRM-SCP, or an equivalent credential is preferred.
• Work conditions include extended computer use, frequent keyboard/mouse/phone activity, occasional lifting up to 15 pounds, and periodic travel for meetings, training, or events.
• The role may require attendance at employee events, orientations, trainings, or other activities outside normal business hours from time to time.
• Work is generally performed in an office or remote setting with moderate noise levels.

Work Environment

This role is typically performed in an office or remote setting. It may require occasional travel between locations and attendance at company events or training sessions. The position also involves regular computer-based work and communication by phone, video conference, and email.

Additional Notes

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the position. Other duties may be assigned as needed.