ID Administrator – IT

Role overview

Alphaeus Pte Ltd is hiring an IT Identity Administrator based in Singapore. The role focuses on managing user identities and access-related tasks for operating systems and business applications in line with approved requests and workplace security requirements.

Key responsibilities

• Set up, remove, reset, or suspend user IDs for operating systems such as Windows and Linux, as well as for applications, strictly according to approved change requests.
• Maintain high-quality output to reduce repeat work and avoid client complaints.
• Follow the security procedures enforced at customer sites.
• Distribute PIN mailers and respond to queries from institution users by phone or email.
• Handle labelling work, carry out ID revalidation, and fix any identified deviations promptly.
• Complete Privileges Authorization Revalidation and address any exceptions within the required timeline.
• Escalate issues to the relevant support teams without delay when needed.
• Take on duties assigned by the line manager and remain reachable at all times.

Requirements

• A minimum of NITEC qualification in any discipline is required.
• Some familiarity with Active Directory and Identity & Access Management (IAM) is expected.
• You should understand core IT security and access control concepts.
• Strong problem-solving and communication abilities are important for this role.
• Applicants should be comfortable working in a healthcare setting.

Additional information

This is a full-time onsite position in Singapore. The role may involve working within a healthcare environment and includes the expectation of being contactable at all times for operational needs.