IT Support Officer (Entry / Junior Level)

Role overview

This is a junior IT support role based in Australia and designed for candidates at the start of their careers. The position is fully remote and is open to people who are eager to build a path in technology support. No prior experience is required, and recent graduates are welcome to submit an application.

Key responsibilities

• Handle routine technical support requests from users.
• Help people resolve common IT-related problems.
• Set up user accounts and carry out password resets when needed.
• Install and configure software applications.
• Keep IT logs, records, and supporting documentation up to date.
• Coordinate with the wider IT team on day-to-day tasks.

What the employer offers

• Remote work from home.
• Training to help you get started and grow in the role.
• Opportunities to develop your career over time.
• A team environment that is described as supportive.
• Competitive pay.

Candidate profile

Applicants should have a basic understanding of computers, be comfortable solving problems, and communicate clearly. A positive attitude, willingness to learn, and careful attention to detail are also expected. The opportunity is limited to people who are currently located in Australia.

Additional information

This is an entry/junior-level opening. Fresh graduates and early-career candidates are specifically encouraged to apply. The employer notes that only a limited number of openings are available.