Key Account Manager

Role overview

This position is for a Key Account Manager handling enterprise clients across Trivandrum, Palakkad, and Thrissur. Compensation will be aligned to the candidate’s experience and the outcome of the interview process.

Eligibility

• A graduate or MBA holder with at least 5 years of experience in key account management, enterprise sales, or B2B sales.
• Prior exposure to the telecom/ISP or technology services space is preferred.
• Hands-on experience in client relationship building, account expansion, and revenue growth is expected.
• A demonstrated history of meeting or exceeding sales targets is required.
• Strong communication, presentation, and stakeholder coordination skills are needed.
• Familiarity with CRM systems and account management workflows is important.

Key responsibilities

• Build, manage, and develop relationships with enterprise customers.
• Spot opportunities to upsell and cross-sell in order to grow revenue.
• Carry out regular customer visits and keep account records current and accurate.
• Create account plans that support long-term growth and high client satisfaction.
• Work closely with internal teams to ensure smooth service delivery.
• Follow customer documentation requirements and support payment collection processes.
• Keep track of market changes and industry developments to identify new opportunities.

Additional information

Salary will depend on relevant experience and interview performance.

Preferred skills

Account management, B2B sales, enterprise sales, customer relationship management, telecom/ISP sales, CRM tools, stakeholder management, revenue generation.