Learning Delivery Manager

Role overview

This position is based in Dublin, Ireland. The employer is unable to support relocation, so applicants should only consider this opportunity if they can work from the Dublin location without relocation assistance.

In this role, you will help shape how teams learn, adapt, and confidently embrace new ways of working. Acting as the link between strategy, change, and capability development, you will create and deliver learning experiences for associates across the content supply chain and the United States Marketing organization. The role is focused on making complex changes easier to understand, strengthening capability, and supporting successful adoption across the business.

Key responsibilities

• Design and run learning initiatives that build capability across content supply chain and marketing functions.
• Develop customized plans for change, training, and communication to suit different groups of end users.
• Work closely with stakeholders, subject matter experts, and external vendors to ensure learning content is accurate and aligned to business needs.
• Evaluate how changes affect stakeholders and identify how the user experience may shift.
• Communicate clearly and promptly so associates are prepared for upcoming changes and can adopt them effectively.
• Set and monitor performance indicators to evaluate learning outcomes, adoption levels, and communication effectiveness.
• Use feedback and data insights to improve learning, change, and communication approaches.
• Support managers and leaders with coaching that reinforces change and drives long-term adoption.

Required experience and qualifications

• Bachelor’s degree in a relevant discipline such as Business, Education, Instructional Design, or Organizational Development.
• Minimum of 5 years’ experience in learning and development or change management.
• Demonstrated success in creating and delivering learning or change programs tied to technology or process transformation.
• Background in the pharmaceutical, biotechnology, or healthcare sector.
• Strong grasp of adult learning theory and human-centered change management practices.
• Excellent communication, interpersonal, and presentation skills with the ability to connect with varied audiences.

Preferred qualifications

• Master’s degree in Instructional Design, Adult Education, Organizational Development, or a closely related area.
• Change management certification and experience using learning analytics to measure adoption and effectiveness.

Additional information

Flexible working arrangements may be limited and will be clarified during the interview process, where relevant.

The company emphasizes an inclusive culture, teamwork, and a commitment to helping patients and families through innovative work.

Reasonable accommodation is available for candidates who need support during the recruitment process or who require more detail about the essential functions of the role due to a medical condition or disability. Requests should include the job requisition number and contact details.

There is also an option to stay connected with the organization’s talent network if this opportunity is not the right fit.

Benefits and rewards are available to support both personal and professional growth.