Lifeguard

Role overview

Marina Bay Sands is looking for a Lifeguard to support the safety, cleanliness, and smooth operation of its pool and recreation areas in Singapore. The role involves keeping a constant watch over guests, responding quickly to emergencies, and maintaining a high standard of service and presentation.

Key duties

• Keep continuous watch over guests in the facility and respond right away when safety risks or emergencies arise.
• Deliver emergency first aid and treatment until medical professionals arrive.
• Use personal protective equipment correctly while giving first aid.
• Complete and maintain incident documentation accurately.
• Present a polished appearance and professional attitude at all times while delivering excellent guest service.
• Help keep the pool area, pool deck, and turnstiles clean, orderly, and well maintained.
• Coordinate with the Pools & Recreation management team and relevant departments to make sure guest requests are handled properly.
• Understand the procedures for closing the area during severe weather or other adverse conditions.
• Be familiar with all Pools & Recreation procedures, including fire safety and emergency response processes.
• Observe activity in the SkyPark and escalate any suspicious people, objects, or behavior to the manager.
• Work with other departments to understand their workflows and help create a seamless guest experience.
• Stay informed about the local area and major events so suitable recommendations can be shared with guests.
• Follow OSHA safety guidance and workplace safety practices.
• Comply with departmental and company benchmark standards.
• Attend training sessions, scheduled meetings, and daily briefings as required.
• Handle administrative tasks such as report filing when needed.
• Share ideas to improve Pools & Recreation operations and support department objectives.
• Carry out any other responsibilities assigned by management.

Education, certification, and experience

• Secondary school education is preferred.
• A Basic Lifesaving 1 to 3 certificate is required.
• A Bronze Medallion certificate is required.
• Experience in a hotel or resort environment will be an added advantage.

Other requirements

• Availability for rotating shifts, including mornings and afternoons, as well as public holidays, is necessary.
• Must remain composed and effective in emergency situations.
• Should be proficient in lifeguard surveillance and rescue methods.
• Knowledge of CPR and emergency medical procedures is needed.
• Must be able to follow routine spoken and written instructions.
• Good understanding of customer service standards and procedures is expected.
• Should work well with limited supervision.
• Strong spoken and written English skills are needed for guest communication and reporting.
• Must be a collaborative team player who can also take initiative when supporting colleagues.
• Needs a strong sense of ownership, reliability, and a positive can-do attitude.
• Must maintain a neat, well-groomed, and professional appearance.

Inclusive workplace commitment

Marina Bay Sands states that it is committed to building a diverse, equitable, and inclusive workforce, with equal opportunities as the company expands its talent base in Singapore. Employees are expected to follow all company rules, regulations, policies, procedures, conduct standards, and business ethics requirements.