Manager, Account Management

About Huntress

Huntress is a remote-first cybersecurity company founded in 2015 by former NSA cyber operators. The business focuses on making enterprise-level security available to organizations of all sizes, especially those relying on lean security teams and managed service providers. Its technology is built internally and supported by a 24/7 human-led Security Operations Center, helping customers stay protected with direct access to experts.

The company secures more than 5 million endpoints and 11 million identities around the world, and continues to grow as more organizations depend on its support.

Role Overview

As the Manager of Account Management, you will guide a team of quota-carrying Account Managers focused on improving Net Revenue Retention through renewals, expansion, and cross-sell across Huntress customers and partner organizations. This position plays a key part in scaling post-sale growth by strengthening retention, driving product adoption, and building long-term partner value.

You will act as both a people leader and an operational coach, setting clear standards, tightening execution, and fostering a team culture built on accountability, urgency, and customer focus. You will work with Revenue Leadership, Marketing, Partner teams, and Revenue Operations to improve engagement, message consistency, and adoption across the existing customer base.

Key Responsibilities

• Lead, coach, and grow a team of quota-bearing Account Managers in a fast-moving recurring revenue environment.
• Be accountable for team results in NRR, expansion goals, and renewal performance.
• Run a strong operating rhythm that covers forecasting, pipeline review, deal strategy, and performance management.
• Recruit, onboard, and accelerate new Account Managers while continuing to develop high performers.
• Promote a team culture centered on accountability, execution quality, and customer impact.
• Work closely with MSP partners as a trusted advisor to increase adoption, improve outcomes, and support business growth.
• Develop and sustain strong executive-level and operational relationships inside partner organizations.
• Build repeatable customer and partner engagement programs that drive communication, education, and value realization.
• Partner with Marketing, Partner, and Revenue Operations to improve campaigns, tools, and internal processes.

What We’re Looking For

• At least 3 years of experience managing quota-carrying individual contributors in Account Management or Sales, with responsibility for renewals, expansion, and forecast accuracy in SaaS or consumption-based models.
• Proven success leading teams focused on post-sale revenue growth, not only new business acquisition.
• Experience in a partner-led or MSP-focused go-to-market environment is a strong advantage.
• Working knowledge of cybersecurity is a strong plus.
• Hands-on experience with Salesforce and conversation intelligence tools such as Gong, or equivalent platforms, to support execution discipline and forecasting.
• Strong action orientation, operational rigor, and focus on measurable outcomes.
• Ability to coach, motivate, and hold teams accountable in a fast-paced growth setting.

Compensation

The target compensation range is $190,000 to $210,000 OTE, structured as a 70/30 split, plus equity.

Benefits and Perks

• Fully remote work arrangement.
• Generous paid time off, including vacation, sick leave, and paid holidays.
• 12 weeks of paid parental leave.
• Comprehensive medical, dental, and vision coverage.
• 401(k) plan with a 5% company contribution, regardless of employee contribution.
• Life and disability insurance.
• Stock options for all full-time employees.
• One-time $500 home office setup or upgrade reimbursement.
• Annual allowance for education and professional development.
• $75 USD per month digital reimbursement.
• Access to the BetterUp coaching platform for personal and professional growth.

Equal Opportunity and Accommodations

Huntress is committed to an inclusive workplace where every team member is respected, heard, and empowered to show up as themselves. The company does not discriminate on the basis of race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected category. The company notes that it does not extend the same treatment to hackers attempting to exploit businesses.

If you need a reasonable accommodation for the application process, interviews, pre-employment testing, or any other step in the hiring process, you may contact [email protected]. Requests unrelated to accommodations will not receive a response.

AI in Hiring

Huntress uses artificial intelligence tools to support resume screening, skills evaluation, and candidate matching during the early stages of recruitment. These tools assist human recruiters and do not make final hiring decisions without human review. By applying, you acknowledge this use of AI in the hiring process.