No7 Advisor

About the role

We’re looking for someone who is enthusiastic about skincare and beauty and who believes in helping people feel confident and comfortable in their own skin. As a No7 Advisor, you’ll represent an iconic beauty brand and support customers through personalised advice, product guidance, and expert service.

No7 has spent more than 90 years combining advanced skincare science with innovative beauty solutions. This role offers the chance to be part of a brand that focuses on trusted results, customer confidence, and ongoing innovation.

What you’ll do

In this position, you will support customers at every stage of their skincare and beauty journey, blending product knowledge, scientific understanding, and personal connection to create memorable experiences.

• Take part in a 12-month Skin School training programme and work toward a CIBTAC qualification recognised in the beauty industry.
• Provide tailored skincare and beauty consultations using tools and technology.
• Explain the science behind No7 products in a simple, customer-friendly way, including key ingredients and technologies.
• Give makeup guidance such as shade matching, product application, demonstrations, and routine recommendations.
• Help drive sales by actively promoting offers, launches, and new products, while working toward performance targets.
• Develop strong customer relationships that encourage loyalty and repeat visits.
• Work closely with the wider Boots team to support excellent service and commercial outcomes.
• Keep the counter looking polished, premium, and well stocked to reflect the No7 brand.

What we’re looking for

You should bring a genuine interest in skincare and makeup, along with the confidence to engage customers and support them with practical advice.

• A real passion for skincare and makeup, and a desire to help customers feel their best.
• Comfort with sales goals and contributing to strong team performance.
• Confidence when speaking with customers and demonstrating skincare or makeup products.
• Clear communication skills and the ability to explain information in a calm, simple, and reassuring way.
• A proactive mindset and willingness to keep learning about products, trends, and techniques.
• Enthusiasm for representing No7 and its heritage, while embracing its continued innovation.

Nice to have

Previous experience in a customer-facing role and hands-on experience applying skincare or beauty products would be an advantage.

Growth and development

This role comes with training and development designed to build expertise in skin biology, ingredients, and makeup application. It can also lead to future opportunities such as Counter Manager or Assistant Manager, as well as other beauty-related roles across Boots and the wider No7 Beauty Company.

Experienced, high-performing Advisors may also be considered for a 6-month development programme focused on building leadership confidence and skills. Completion of the programme does not guarantee a management role, but it is intended to support future progression.

Rewards and benefits

• Employee discount on own-brand and partner products.
• Quarterly No7 product allowance for home use and customer insight.
• CIBTAC certification through the training programme.
• Training to become a No7 Macmillan Beauty Advisor, supporting people affected by visible cancer treatment side effects.
• A 6-month leadership development programme for experienced, high-performing Advisors.
• Boots Retirement Savings Plan.
• Discretionary quarterly bonus scheme.
• Enhanced pay for maternity, paternity, and adoption leave, plus a gift card for those expecting or adopting a child.
• Flexible benefits including extra holiday purchase, discounted gym access, life assurance, activity passes, and more.
• 24/7 counselling and support through TELUS Health, the employee assistance programme.

About the company

No7 Beauty Company brings together five well-known brands: No7, Liz Earle, Soap & Glory, Botanics, and Sleek MakeUP. The business is focused on creating beauty products that perform well while also supporting sustainability.

The company says it is an equal opportunity employer and is committed to an inclusive workplace where diversity, equity, and inclusion are part of everyday practice.

Additional information

If this opportunity is advertised as full-time, part-time and job-share arrangements may also be discussed. Reasonable adjustments can be provided during the application and interview process for candidates who need additional support.

The company also notes that third-party salary estimates should not be treated as endorsed or accurate.

For applicants with questions about the application process, support is available.