Office Assistant

About Mikata

Mikata is a healthcare technology company focused on helping improve patient outcomes and enabling healthcare teams to provide care at a higher standard. Through EMR integrations, the company streamlines patient communication with automated reminders, follow-ups, and booking support. Its main product, Mika, is an AI scribe tool designed to cut down the time physicians spend on charting and help reduce burnout.

Mikata is committed to equal opportunity hiring and workplace diversity.

Role Overview

Mikata is seeking an organized, adaptable, and self-starting Office Assistant to support daily administrative and operational needs at its Calgary office. This is an in-person position.

In this role, you will handle a wide mix of responsibilities that help executives and the broader team stay focused and productive. The ideal person enjoys working in a fast-moving environment, can bring structure to busy workflows, and takes pride in keeping things running smoothly behind the scenes.

Executive Support

• Coordinate calendars and help manage time-sensitive meeting requests.
• Arrange travel, including flights, lodging, and ground transportation.
• Support meeting preparation and follow-up tasks as needed.

Office Management

• Keep the office space tidy, organized, and inviting while serving as the main contact for building management, cleaning staff, and maintenance vendors.
• Track office inventory and replenish supplies, snacks, beverages, and equipment as needed.
• Organize team activities and celebrations such as offsites, holiday events, lunches, birthdays, and work anniversaries.
• Manage incoming and outgoing mail, parcels, and courier deliveries.

Operations and Team Support

• Support onboarding and offboarding tasks, including desk setup, IT equipment coordination, and software access for new employees.
• Handle finance-related tasks such as credit card payments, accounts payable invoices, cheque deposits, and collections support when required.
• Help manage vendors and subscriptions, including software licensing and basic account administration.
• Assist different departments with ad hoc projects and additional tasks as requested.
• Contribute to process improvements by helping implement changes that make workflows more efficient.

Qualifications

• At least 2 years of experience in administration, office management, or operations; startup experience is considered a strong advantage.
• Comfort working with modern business tools such as Google Workspace, Slack, Zoom, and HubSpot.
• Strong organizational ability and attention to detail, with the capacity to manage several tasks at once.
• A proactive mindset with the ability to identify needs early and bring forward practical solutions.
• Excellent written and verbal communication skills, along with professionalism and sound judgment when handling confidential information.
• Flexibility to adapt quickly when priorities change.

What We Offer

• A competitive compensation package.
• Benefits that include health coverage, dental coverage, and an HSA.

Application Instructions

Applicants should submit their resume and a cover letter through the company’s job board, with the cover letter explaining relevant experience and why they are a strong fit for the role.

Additional Information

This position is located in Calgary, Alberta, Canada and requires on-site work at the office.

Mikata is an equal opportunity employer and welcomes diverse candidates.