Product Manager - Technical

About the company

Rithum is a commerce network that helps brands, suppliers, and retailers work together more effectively to create smooth e-commerce experiences. Its platform supports business growth, streamlines multi-channel operations, expands product reach, and improves margins.

More than 40,000 companies rely on Rithum across hundreds of channels, supporting over $50 billion in annual GMV. The company’s commerce, marketing, and delivery solutions are used to improve the shopper journey from start to finish.

Role overview

Rithum operates as an AI-first company, so employees in every function are expected to use AI and modern technology to work more efficiently, simplify processes, and build scalable ways of working.

As a Technical Product Manager, you will guide important product efforts and develop a strong understanding of the platform’s technical strengths and constraints. You will convert business needs into precise requirements, own initiatives from planning to launch, and remain accountable through roadmap planning, release preparation, and post-launch adoption. You will collaborate with Product, Engineering, Data Science, UX, and Client Success to prioritize work and deliver value. Your decisions will be shaped by data, customer input, and market insight to improve product impact and drive adoption.

Responsibilities

• Assist the Senior Product Manager with strategic operational workstreams.
• Turn business priorities into detailed technical requirements, user stories, acceptance criteria, and delivery plans, including scoping discussions and strong written documentation.
• Work in close partnership with Product, Engineering, Data Science, UX, and Client Success to define, rank, and deliver valuable product capabilities.
• Lead work across discovery, planning, development, testing, release, and post-launch improvements, while owning roadmap items end to end.
• Create and maintain a structured intake and triage process for enhancement requests and operational tasks, capturing context, business impact, dependencies, and suggested priority for leadership review.
• Track the most important platform risks and recurring operational issues, bringing them to leadership early to support prioritization.
• Coordinate cross-functional alignment, timelines, dependencies, risks, and progress updates across several initiatives.
• Use data, client feedback, and market trends to guide product choices and strengthen feature value.
• Own product documentation, release notes, internal enablement content, and stakeholder communications.
• Support client and internal conversations to refine requirements, confirm use cases, and encourage successful adoption.
• Use AI tools such as ChatGPT, Copilot, and Claude to improve speed and quality in communication, analysis, prompt creation, and documentation.

Requirements

• At least 2 years of experience in Technical Product Management, Product Management, or technical project leadership within a software company.
• Background in data, AI, e-commerce, marketplaces, pricing, or content optimization is preferred.
• Experience working with Engineering and Data Science teams on APIs, data flows, analytics, or automation features.
• Strong ability to convert unclear requests into well-defined requirements, including user stories, acceptance criteria, and documentation, and to drive work through cross-functional delivery.
• Ability to interpret API-related technical documentation, including REST concepts, authentication patterns, payloads, and webhook basics.
• Bachelor’s or advanced degree in a related discipline is preferred.
• Experience with the Rithum for Brands (ChannelAdvisor) platform is preferred.
• An intrapreneurial or founder-style mindset is preferred.
• Experience using AI tools for documentation, requirement gathering, or solution building is preferred.
• Exposure to integration-heavy environments involving APIs and webhooks is preferred.
• Familiarity with tools used for technical delivery and operations such as JIRA, Notion, backlog management tools, documentation tools, and basic data analysis is preferred.

Additional information

Travel is required up to 10%.

The employer notes that the job description may not include every duty or responsibility, and responsibilities may change at any time with or without notice.

Compensation and benefits

The expected base salary range for this role is USD 75,000 to 130,000 per year. Final compensation can vary based on location, experience, skills, and internal equity. This role also includes a discretionary bonus equal to 10% of annual base salary for non-sales positions, along with a comprehensive benefits package and, where applicable, sales incentives.

Benefits include medical, dental, and vision coverage with affordable plans and company HSA contributions starting on day one, a 6% 401(k) match, and a competitive time-off package that includes 20 days of PTO, 9 company-paid holidays, 2 floating holidays, 7 paid sick days, 2 wellness days, and 1 paid volunteer day. PTO increases to 22 days after 3 years and 25 days after 5 years of service.

Additional benefits include 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave, accident/critical illness/hospital indemnity insurance, pet insurance, legal assistance and identity theft coverage, life insurance at 2x salary, access to the Calm app and Employee Assistance Program, a $65 monthly remote-work internet stipend, culture and team-building activities, tuition assistance, career development support, and charitable donation matching up to $250 per year.

Work environment

Rithum describes its culture as collaborative, curious, and inclusive, with transparent leadership and support for work-life balance. The company highlights remote-first working conditions, generous time off, wellness days, and access to strong benefits and career growth opportunities.

Equal opportunity and accommodations

Rithum is an equal opportunity employer and makes employment decisions based on qualifications, merit, and business needs. The company provides reasonable accommodations for qualified applicants in accordance with the law. If you need support during the interview process because of a medical condition or need help accessing the website or completing the application process, assistance is available through the accommodations request process.