Receptionist / Administrator

About the Role

This position sits within the Finance department and reports to the Office Manager. The successful candidate will oversee front-desk activity while also offering general administrative help across the site. The role is focused on creating a polished, helpful, and professional experience for staff, visitors, and clients, along with supporting hospitality-related events and projects when needed.

What You’ll Do

• Welcome and support visitors, employees, and clients in a courteous and professional way.
• Run the daily operations of a busy reception area, including telephone handling, courier coordination, and post management.
• Respond to and route calls, emails, and general queries promptly and effectively.
• Help maintain site security by issuing, tracking, and collecting ID cards and by keeping visitor records up to date.
• Arrange access for new starters, including badge setup, access permissions, and locker assignment.
• Track stock levels and place orders for stationery and canteen items used across the site.
• Draft, edit, and format documents, reports, and presentation materials as required.
• Arrange business travel through external providers or direct bookings for employees.
• Support the planning and coordination of company events, training activities, and meetings.
• Manage meeting room reservations and related scheduling.
• Take on other duties and project work assigned by management.

What We’re Looking For

• Experience working in a receptionist or administrative position.
• Good people skills and clear communication ability.
• Confident use of Microsoft Office tools, especially Word, Excel, and Outlook.
• Strong time management, organisation, and multitasking capability.
• A professional approach with a high level of discretion and confidentiality.
• The ability to work effectively on your own and collaboratively within a team.

Qualifications

A diploma or degree in Business Administration or a similar area is preferred. Prior experience in a comparable role within a corporate or professional environment is also desirable.

Equal Opportunity and Inclusion

PCI Pharma Services states that it is an equal opportunity and affirmative action employer. Hiring and employment decisions are made without unlawful discrimination on the basis of race, colour, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

The company also emphasises equity and inclusion as central to its purpose of delivering life-changing therapies. It is committed to building an inclusive workplace through accountability, fairness, respect, and equal opportunity at every level, while continuing to strengthen people practices, policies, programmes, marketing approach, and workplace culture so that everyone can belong and grow.