Relationship Manager (B2B Sales)

Role overview

This position is for a relationship manager focused on B2B sales within the retail management space. The role centers on growing revenue by managing key stakeholders, supporting partner engagement, and strengthening the visibility and adoption of Device Protection Plans.

About the company

Zopper operates in asset protection and related insurance solutions across mobile, appliances, furniture, and lifestyle products. The company collaborates with multiple general insurance providers to build and co-design protection offerings. It also functions as a technology-led digital service provider and works on customized as well as bite-sized products across life, health, and motor segments.

Key responsibilities

The role requires active coordination with brand headquarters, retailers, service centers, promoters, and shop owners to build trust, answer queries, and keep sales efforts moving forward. You will also be expected to create and run training sessions for retail owners, support staff, and promoters so they can clearly present product features and benefits.

Day-to-day work includes stakeholder communication through WhatsApp, email, and phone calls, using digital tools to improve engagement and generate leads. You will work closely with promoters and retail partners to increase product visibility, strengthen mindshare, and organize promotional activities and events that support offline sales.

Another important part of the job is maintaining detailed records of sales activity, training sessions, and interactions with stakeholders. Regular reporting with performance updates, market observations, and suggested improvements will also be expected.

Candidate profile

The ideal applicant should bring proven B2B sales experience, strong communication abilities, and confidence in negotiation. Success in a fast-moving environment and the ability to manage multiple partner relationships will be important for this position.

Additional information

This is a full-time, onsite role based in the Greater Lucknow area.

No vacancy count, salary details, or joining timeline were specified in the source information.