Relationship Manager - Fresher

About the role

WindStream.in is looking for a Relationship Manager to help strengthen client partnerships and support long-term retention. This position suits someone who communicates well, enjoys working with people, and can contribute to client satisfaction and growth in a fast-moving digital business environment.

Key responsibilities

• Build and nurture strong client relationships by understanding their needs and delivering dependable service.
• Serve as the primary contact for assigned clients and resolve questions or concerns promptly and professionally.
• Work closely with internal teams to make sure client expectations are met and, where possible, surpassed.
• Create and support initiatives that improve client engagement and contribute to business growth.
• Touch base with clients regularly to collect feedback and enhance their overall experience.
• Monitor industry developments and competitor moves to share useful insights with clients.
• Spot opportunities to offer additional products or services that may benefit the client.

Candidate profile

We are seeking a proactive, target-oriented professional who is interested in relationship building, client servicing, and driving positive outcomes for both customers and the business.

Work schedule

This role follows a 5-day work week.