Retail Sales Associate

About the Company

PUMA is an international sportswear brand known for designing footwear, apparel, and accessories for athletes and active lifestyles. The company operates in more than 120 countries and employs roughly 22,000 people across the globe. Its portfolio includes PUMA, Cobra Golf, and stichd.

Role Overview

This part-time store role is based in Vaughan, Ontario, Canada. The position focuses on delivering excellent in-store service, supporting sales performance, and helping maintain a well-run retail environment aligned with brand standards.

Key Responsibilities

• Deliver a consistently strong customer experience in line with PUMA’s service expectations and brand values.
• Help drive store performance by contributing to sales goals, KPI achievement, and profitability targets.
• Handle checkout transactions accurately, efficiently, and securely.
• Keep the store tidy and organized, while following visual merchandising standards set by PUMA.
• Manage the receipt and dispatch of merchandise as needed.
• Follow company policies, procedures, operational requirements, and core accountability standards.
• Support a safe, healthy, and compliant environment for both shoppers and employees.
• Be available for non-standard shifts, including weekends, evenings, and holidays; overtime may also be required.

Candidate Profile

PUMA is looking for people who bring energy, authenticity, and teamwork to the store. The company welcomes applicants of all genders and values candidates who can contribute to a positive and inclusive workplace.

Experience and Skills

• 1 to 2 years of experience in a customer-focused retail setting, ideally in apparel or footwear.
• Strong team-oriented mindset.
• Clear and effective communication skills.
• Fast learner with the ability to adapt quickly.
• Basic computer literacy, including familiarity with MS Office.
• Ability to lift, carry, push, and pull up to 30 pounds on a regular basis.

Compensation and Benefits

The hourly base pay range for this role is CAD 17.60 to CAD 20.60, plus benefits. Pay can differ based on relevant knowledge, skills, and experience. A part-time benefits summary is referenced for this position.

Additional Information

PUMA uses AI-supported tools only for limited administrative tasks such as sorting applications or arranging interviews. Final hiring decisions are made by people. The company states that it provides equal employment opportunities and does not tolerate discrimination or harassment based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. The brand also emphasizes a culture where people can show up authentically and contribute as themselves.

PUMA Values

The company describes its candidate culture through “SPEED & SPIRIT,” which reflects four guiding values: being driven in performance, being vibrant in sporting legacy, being together in team spirit, and being yourself so individual talent and experience can shine.