Sales Manager

Company Overview

Mondrian Doha is a vibrant hospitality destination known for its energetic lobby scene, events, celebrations, and business gatherings. The property features food and nightlife outlets across eight distinct venues, making it a standout presence in the region.

Role Summary

The Sales Manager will drive revenue growth by developing new business, nurturing existing accounts, and managing a defined market segment. This role involves direct selling, account planning, contract negotiation, market intelligence, and coordination with internal teams to meet sales and revenue targets.

Key Duties

• Generate business from both new and established accounts through calls, site visits, written communication, and in-person sales efforts.
• Work toward or beyond personal appointment targets, with at least 5 client meetings scheduled each day across current and prospective accounts.
• Handle sales administration tasks such as email responses, correspondence, database updates, and record maintenance.
• Maintain a strong presence among trade and professional contacts related to the assigned market segment.
• Build relationships with clients, local hotel associations, and other community contacts outside the hotel.
• Develop and deliver corporate, consortia, and leisure account strategies through structured action plans.
• Carry out sales action plans in line with the approved revenue and business plan.
• Prepare quotations, negotiate pricing, confirm bookings, draft contracts, and complete sign-off processes with clients.
• Manage contracted accounts on an ongoing basis and set quarterly production targets after securing agreements.
• Deliver room-night and revenue outcomes aligned with incentive and annual business targets.
• Attend major trade and industry events, including associations and exhibitions, when approved by leadership.
• Plan and undertake sales trips to key markets, under the approval of the Director of Sales.
• Record and share market intelligence in the sales information system as instructed.
• Stay informed on market movements, competitor activity, and customer needs.
• Generate and support sales opportunities for sister hotels and the in-house sales team.
• Provide regular feedback to senior sales leadership on changing market conditions and competitor trends.
• Organize familiarization visits and site inspections for major clients and accompany them as needed.
• Complete assigned work on time and meet set deadlines.
• Create and maintain files for major active accounts in the assigned market segment.
• Foster strong working relationships with employees across the business.
• Carry out related responsibilities and special assignments as required.
• Maintain punctuality, professional appearance, and good timekeeping.
• Coach and develop sales executives, sales coordinators, and other team members within the assigned area.
• Prepare timesheets, rosters, and holiday schedules according to business needs when requested.
• Complete purchase orders when needed.
• Support special projects, tasks, and other reasonable requests from the department head or hotel management.
• Draft customer correspondence, internal booking reports, and maintain files accurately.
• Take part in daily RevMax meetings, pre-convention meetings, training sessions, and other sales-related discussions as required.
• Collaborate with other hotel departments to deliver high-quality guest service.
• Represent the hotel at local trade shows, community events, and industry meetings.

Additional Information

No stipend or salary amount was provided. The role is based in Doha Metropolitan Area and is a full-time, onsite position. No vacancy count, education requirement, experience range, start date, or application deadline was specified.