Telecaller
Greater Than Educational Technologies
Hyderabad, Telangana, India · Tempo pieno
Sii il primo a candidarti
- Esperienza
- 1 yrs
- Stipendio
- INR 200,000 – INR 200,000 / year
- Aperture
- 15
- Pubblicato
- 3 ore fa
- Work mode
- In ufficio
- Istruzione
- Any graduate
- Eligibility
- Applicants with at least 1 year of experience may apply. The role is open to any graduate or undergraduate with good communication skills. Fluency in one regional language from Kannada, Malayalam, Marathi, Bengali, or Hindi is acceptable. Both fresher and experienced candidates are referenced in th…
- Resume
- Required to apply
Where you'll work
Descrizione del lavoro
About the Role
Greater Than Educational Technologies, part of the Narayana Group, is looking for a Telecaller to support customer communication and day-to-day coordination for its education platform. The role involves speaking with users, updating records, following up on pending items, and assisting with related office and process work.
Key Responsibilities
- Manage both incoming and outgoing phone calls professionally.
- Record and update customer information in the CRM system.
- Reach out to customers for follow-ups and gather feedback.
- Guide users over the phone and help resolve queries.
- Coordinate follow-ups for office-related tasks.
- Collect any missing details from users when needed.
- Handle email communication as part of the workflow.
- Support additional process and management-related activities as assigned.
Eligibility
Candidates with at least 1 year of experience may apply. The role is open to any graduate or undergraduate candidate with strong communication skills. Applicants should be comfortable using at least one of these languages fluently: Kannada, Malayalam, Marathi, Bengali, or Hindi. Both freshers and experienced candidates are mentioned as eligible in the additional requirements, though minimum experience is also stated.
Requirements
- Good spoken communication skills.
- Comfort with CRM data entry and email handling.
- Working knowledge of MS Excel.
- Fluency in English and Hindi speaking is required, with additional fluency in at least one of Kannada, Malayalam, Marathi, Bengali, or Hindi accepted.
- Minimum 1 year of experience is stated in the job details.
Perks
- Health insurance.
About the Company
Greater Than Educational Technologies (Narayana Group) focuses on making quality education more accessible. The company offers learning content for classes 6 to 10 across math, science, social studies, and English. Backed by the Narayana Group, one of Asia’s largest education conglomerates, its learning app is developed by educators, engineers, and designers with the goal of improving how students learn and think.
Additional Information
Location: Hyderabad, Telangana, India. Employment type: full-time, on-site. Salary: ₹2,00,000 per year. Openings: 15. Start: immediate. Application deadline: 2026-06-27 23:59:59.