- Esperienza
- 1–3 anni
- Stipendio
- INR 200,000 – INR 550,000 / year
- Aperture
- 1
- Pubblicato
- 1 ora fa
- Modalità di lavoro
- In ufficio
- Istruzione
- Qualsiasi laureato
- Requisiti di ammissibilità
- Graduation is not mandatory for this role.
- Riprendere
- È necessario candidarsi
Dove lavorerai
Descrizione del lavoro
Role overview
This position is part of the Global Engagement team and focuses on building relationships with international clients, donors, and prospects. The role supports the launch of new campaigns and ensures smooth communication across different time zones.
Key responsibilities
- Manage both outbound and inbound conversations with overseas clients through phone, email, and chat.
- Support fundraising efforts by engaging international donors and partners for patient-focused campaigns.
- Identify promising leads and move them forward using tailored engagement approaches.
- Meet monthly targets related to campaign launches and donor conversions.
- Coordinate with operations, marketing, and technology teams to keep campaign execution on track.
- Keep CRM entries accurate and prepare daily as well as weekly performance updates.
Shift and working schedule
Shift timings are 9 PM to 6 AM and 12 PM to 9 PM in rotational shifts. Working days are Monday through Saturday. The workplace is located at Marol Naka, Andheri, Mumbai.
Requirements
- 1 to 3 years of experience in international sales, BPO, fundraising, or donor engagement.
- Strong spoken and written English communication.
- Good interpersonal skills, persuasive ability, and a customer-centric approach.
- Comfort with rotational shifts or fixed night shifts aligned to US or UK regions.
About the organisation
IMPACT GURU TECHNOLOGY VENTURES PRIVATE LIMITED is part of the CarePal Group, which was created to help bridge the gap in out-of-pocket healthcare costs for middle-class Indians. The group works across medical crowdfunding, lending, and health assurance through its operating businesses.
ImpactGuru helps patients, nonprofits, and individuals raise money for a variety of causes including critical medical treatment, emergencies, education, and animal welfare. Over the past five years, the platform and its global partners have mobilized more than Rs 1,500 crores / $200mm and reached over 1 crore / 10mm lives. The company is a Series B-funded fintech startup in a high-growth phase with 500+ employees across India.
Additional information
Graduation is not mandatory for this role.
The founders of the CarePal Group are Piyush Jain, Khushboo Jain, and Vikas Kaul.
The organisation’s senior leadership includes alumni from Harvard, Wharton, Parsons, IIT, and IIM.