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Role Overview

Teckhorizon Inc is seeking a UX Designer to help shape sophisticated digital services from the early concept stage all the way through delivery. The right person will bring deep hands-on experience in user-centered design, information architecture, interaction design, accessibility, prototyping, user research, and the use of AI-based UX design tools.

A strong portfolio is essential for this position. Candidates who move forward will be expected to walk through their portfolio during a 10-minute interview portion.

What You Will Do

In this role, you will guide and contribute to the design of complex digital products and services across the full lifecycle.

Drive and support UX work from discovery and concept development through production release
Build interfaces that are intuitive, polished, accessible, and visually effective
Design experiences for websites, mobile products, digital signage, publications, media, and other digital formats
Carry out user interviews, surveys, research sessions, and usability evaluations
Turn research insights into sitemaps, journey maps, user flows, wireframes, mockups, interactive prototypes, presentations, and documentation
Apply a user-first process by testing ideas quickly, validating assumptions, and refining designs in cycles
Help shape the product direction through research, sketches, prototypes, and user testing
Spot usability and design challenges and craft practical, elegant solutions
Contribute to key design decisions for both new features and existing experiences
Use feedback from users to improve and fine-tune current interfaces
Leverage AI-powered tools such as Figma AI, Galileo AI, Google Analytics Intelligence, and Microsoft Copilot for wireframing, concept exploration, behavior analysis, research synthesis, and UX decision support
Work closely with stakeholders and delivery teams while balancing priorities and deadlines

Required Experience and Skills

The ideal candidate should already have experience leading complex digital service design and should be comfortable demonstrating recent UX/UI work through a robust portfolio.

Advanced understanding of information architecture, interaction design, user-centered design, and core UX principles
Practical experience with Figma and Axure
Ability to produce user flows, wireframes, mockups, clickable prototypes, presentations, and reports
Background in user research, usability testing, interviews, and surveys
Experience creating accessible digital experiences from the outset
Comfort using design, prototyping, collaboration, and web conferencing tools
Ability to use AI-driven design and research tools to improve efficiency, personalization, and insight-led design outcomes
Strong communication, stakeholder handling, scheduling, and client-facing skills
Capability to work under deadlines and juggle several priorities at once

Preferred Exposure

Understanding of network security and network protocols
Experience with public-sector or government digital services
Exposure to designing emotionally responsive online experiences
Work experience on web and mobile applications

Additional Information

This is an onsite contract role based in Toronto, Ontario, Canada.

UX Designer

Where you'll work