Visual Graphic Illustrator

About the Role

Join Macy’s visual storytelling and merchandising organization as a Visual Graphic Illustrator. In this role, you will support the FOB Visual Merchandising Creative team by producing visual presentations and conceptual artwork that help guide execution across more than 400 stores. The position calls for a strong creative perspective, a practical problem-solving mindset, and an interest in graphic design, illustration, fixture concepts, and cross-functional retail collaboration.

What You’ll Do

• Develop store and shop renderings for seasonal, monthly, quarterly, proposal, and special presentation needs.
• Help build seasonal templates and an image library for Creative Director Visual use, refreshing materials as needed.
• Prepare digital files for upload to internal systems and file-sharing platforms, making sure final deliverables are organized properly.
• Keep a structured and detailed archive of all project files and assets.
• Work closely with teammates to produce output that meets quality and brand standards.
• Coordinate with vendors and outside partners to maintain consistency and quality in both printed and three-dimensional deliverables.
• Communicate professionally in writing and verbally while representing Macy’s.
• Partner with marketing, merchandising, and fashion office teams to shape concepts and support creative direction for merchant initiatives.
• Create conceptual renderings for print and 3D work and present them during senior-level reviews.
• Participate in weekly production meetings to support schedules and accountability for graphics and 3D work.
• Organize project materials and digital assets, including backups to a server or external hard drive.
• Use strong design judgment, visual taste, and attention to detail in all creative output.
• Follow brand guidelines, specifications, and approved standards.
• Stay organized, manage time well, and work independently when necessary to meet deadlines.
• Adjust priorities quickly as business needs change.
• Be willing to attend store prototypes, floor sets, vendor meetings, or FOB team meetings when required by business needs.
• Help build a workplace culture grounded in respect, acceptance, and authentic connection with colleagues, customers, and communities.
• Maintain consistent attendance and punctuality.

Skills and Experience Needed

You should bring strong graphic design and illustration capability, along with the ability to create conceptual renderings for retail and experiential environments. Advanced working knowledge of Adobe Creative Suite is important, especially Photoshop, Illustrator, and InDesign, and experience with SketchUp is expected. Familiarity with 3D tools such as Solidworks, Rhino, 3D Inscape, or Twinmotion is a plus. The role also requires excellent communication, vendor coordination, asset organization, creative collaboration, and the ability to work under pressure while keeping a high level of professionalism.

Who Can Apply

Candidates with a bachelor’s degree or equivalent relevant work experience are encouraged to apply. The role also requires the ability to sit, talk, hear, and use hands and fingers for handling and touching tasks, with occasional movement around the workplace and reaching with arms. Close vision, color vision, depth perception, and the ability to adjust focus are necessary. A flexible schedule is required, and occasional travel may be needed.

Benefits and Additional Information

Macy’s offers a dynamic and inclusive workplace, competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. Employees also receive paid time off, eight paid holidays, continuous learning opportunities, and leadership development support. Additional offerings may include merchandise discounts, performance-based incentives, annual merit reviews, Employee Assistance Program access with mental health counseling and legal or financial guidance, and tuition reimbursement. Benefits can include 401(k), medical, vision, dental, life, and disability insurance options, PTO accruals, and holidays, with eligibility depending on location, job level, classification, and length of employment.

Additional Notes

This role is not fully detailed in every respect and responsibilities may change over time as business needs evolve. Macy’s is committed to equal opportunity and to maintaining a diverse and inclusive workplace. This position may qualify for performance-based incentives or bonuses.