3IC - Queensgate

About the company

Platypus Shoes has been helping people find the latest footwear since 1998, offering styles from major global brands. The business sits within Accent Group, the largest footwear group in Australia and New Zealand, with more than 900 stores, 34 brands, and over 30 online platforms. Its banner brands include Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct, and Nude Lucy.

About the role

Platypus Queensgate is seeking a 3IC to support the Store Manager and Assistant Manager. This full-time position is focused on delivering strong customer experience, keeping day-to-day store operations running smoothly, and helping onboard and train new team members. It is a strong opportunity for someone looking to grow into a retail leadership career.

Key responsibilities

• Help keep the store operating efficiently so sales, KPI performance, store standards, merchandising, and stock levels are achieved.
• Encourage the team to reach target outcomes across KPIs and added-value sales measures.
• Track store performance closely on a daily, weekly, monthly, and annual basis, recognising strong results and identifying missed opportunities.
• Guide and support team members to build morale, strengthen capability, and follow training and succession plans.

Benefits and culture

• Receive 40% off Accent Group brands, including Hype DC, Skechers, Platypus, Vans, and more.
• Enjoy two consecutive days off each week to support work-life balance.
• Access employee discounts on gym memberships and health insurance through the benefits program.
• Work with premium products alongside passionate sneaker enthusiasts.
• Take part in training and development opportunities designed to support career growth.
• Be eligible to join the Future Leaders program, which may include leadership workshops, annual global conferences, awards nights, and other development experiences.

What you will need

• Previous experience in a full-time or senior casual sales assistant, key holder, supervisor, or 3IC role.
• A proactive, highly driven attitude and a strong willingness to get things done.
• Confidence in leading and motivating a team toward success.
• A demonstrated ability to lift sales and meet KPI and target expectations.
• Strong operational skills, including stock management and visual merchandising.

Additional information

Accent Group Limited is committed to maintaining an inclusive workplace where diversity is valued. The company supports equal employment opportunities for people of all ages, genders, identities, races, sexual orientations, ethnicities, and physical or mental abilities. It also recognises and respects the Traditional Owners and custodians of the land, including Aboriginal and Torres Strait Islander peoples and Māori people.