Admissions Representative

Role Summary

The Admissions Representative supports prospective students throughout the enrollment journey. This role focuses on outreach, managing a pipeline of leads, holding admissions conversations, and guiding applicants through the steps needed to enroll.

What You’ll Do

• Maintain and work a database of prospective students while aiming to meet daily and weekly activity targets and enrollment outcomes.
• Reach out to prospective students in high volumes to build trust, schedule appointments, conduct admissions conversations, and help move applicants toward enrollment.
• Follow up consistently with applicants to keep the process moving and resolve questions or concerns.
• Keep learning about programs and offerings to improve product knowledge and deliver strong service.
• Take part in recruitment events and other activities assigned by the Admissions Enrollment Manager.
• Generate student referrals through strong relationship-building efforts.
• Handle additional duties assigned by management.

What We’re Looking For

• A sincere interest in working with people, higher education, and the arts community.
• High energy, strong presentation ability, and excellent communication, organization, and relationship-building skills.
• The ability to support and engage prospective students with a responsive, service-oriented approach.
• Strong time management and disciplined daily follow-up habits.
• Problem-solving ability to identify practical solutions for student concerns.
• Comfort working in a fast-paced, goal-oriented setting while staying professional and detail-focused.
• Self-direction, adaptability, resilience, and the ability to use feedback constructively.
• Accurate CRM tracking and strong documentation habits.
• Clear written and verbal communication, including one-on-one conversations, group settings, and calling campaigns.

Work Environment

This position is based in a standard office setting and may involve noise, limited workspace, lifting or moving items up to 10 lbs, and time split between desk work and active movement around campus. Candidates should also have a professional home workspace for remote working hours.

Additional Information

Supervisory responsibility: none.

This job description is not exhaustive. Management may modify responsibilities or assign other tasks as needed.

Qualifications

Applicants must live in Kern County, where the work will be performed. A minimum of two years of experience in student-facing roles tied to admissions, recruitment, higher education, or sales is required. Candidates should also demonstrate success in meeting or exceeding individual and team goals, along with strong facilitation, presentation, interpersonal, and collaboration skills. A background showing integrity, accountability, openness to coaching, and a proactive, innovative mindset is important.

Other Requirements

Comfort working across departments, handling face-to-face and phone communication, and maintaining a professional, constructive attitude is essential. The ideal candidate is non-defensive, adaptable during change, and committed to continuous improvement.