All-round Store Assistant

Role Overview

In this position, you support the store across the full workflow. The job covers preparation work, assembling orders, assisting customers, handling payments, answering phone calls, keeping stock under control, tidying the workspace, cleaning duties, and possibly making deliveries when needed.

Core Duties

You will be involved in every stage of the day-to-day operation, from setup and order processing through customer service and closing tasks.

• Prepare items and get the workspace ready for service.
• Assemble customer orders accurately and efficiently.
• Help customers in person and by phone.
• Process payments at the register.
• Answer incoming calls and take orders or inquiries.
• Monitor inventory and manage stock levels.
• Clear, organize, and clean the work area.
• Carry out deliveries if required.

Additional Information

This is a hands-on role where flexibility is important, as responsibilities may shift between front-of-house service, back-of-house preparation, stock handling, and cleanup during the workday.