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Trove Consulting

Customer Care Executive

Trove Consulting

Bengaluru, Karnataka, India ・ フルタイム

最初に応募しよう

経験
どれでも
給料
INR 225,000 – INR 425,000 / year
求人情報
1
投稿済み
3週間前
作業モード
在任中
教育
卒業生であれば誰でも
資格
Graduation is not mandatory. Candidates with strong English communication and the ability to work rotational shifts can apply.
再開する
応募必須

勤務地

仕事内容

Role Overview

This opening is for a customer care executive in a BPO environment based in Bengaluru. The role focuses on handling customer interactions, resolving issues, and ensuring a smooth support experience.

Key Responsibilities

  • Respond to customer queries and share accurate information in a clear, helpful manner.
  • Work through customer concerns and complaints until a suitable resolution is reached.
  • Use empathy while interacting with customers and take the right follow-up action based on the situation.
  • Pass on difficult or unresolved cases to the next level of support when needed.

Candidate Profile

  • Strong spoken English skills are essential for this role.
  • The job follows a rotational shift schedule along with rotational weekly offs.
  • Candidates who can join immediately will be preferred.

Additional Benefits

  • Both-way cab facility is provided.

Contact Information

Interested candidates can get in touch with Divyanshi at 90260 83428 via call or WhatsApp.

Regards,
Divyanshi
90260 83428

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