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OTR

Customer Service Representative

OTR

Narrabeen, New South Wales, Australia ・ フルタイム

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9時間前
Work mode
在任中
Eligibility
Applicants who have Australian working rights and can provide a current police clearance certificate are eligible to be considered.
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Where you'll work

仕事内容

Role Overview

OTR Group operates a large network of more than 1,000 retail, convenience, and quick-service restaurant sites across Australia. Its portfolio includes Reddy Express (previously Coles Express), Smokemart Giftbox, and in South Australia, brands such as Krispy Kreme, Hungry Jacks, Oporto, and Guzman and Gomez. The business sits within Viva Energy Australia Group, an ASX-listed organisation that supports the country’s energy needs while working toward a safer, more sustainable future. Backed by Viva Energy’s national reach and OTR’s history of innovation, the company presents an opportunity to join a growing retail business that is reshaping the sector.

What You Will Do

In this role, you will help create positive customer experiences while keeping the store clean, well stocked, and welcoming for every guest. The position moves at a brisk pace, so the ability to juggle tasks and use time efficiently is important.

Key Responsibilities

  • Deliver a consistently high level of customer service.
  • Maintain a clean, organised, stocked, and inviting store environment.
  • Work in a fast-paced setting while balancing multiple tasks.
  • Support day-to-day store operations as part of a team or independently when needed.
  • Learn about the product range and help promote products and specials to customers.

About You

  • You place strong emphasis on excellent customer service.
  • You are comfortable working both on your own and as part of a team.
  • You can remain on your feet for long periods and handle moderate to heavy lifting and reaching.
  • You are available for flexible shifts, including late nights, early mornings, and weekends.
  • You are open to learning and confidently promoting products and special offers.

Pre-Employment Requirements

The selected candidate must be able to verify Australian working rights and provide a current police clearance certificate.

Additional Information

Reddy Express is a division of OTR Group and sits within the broader Viva Energy Retail Australia network.

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