Customer Support Coordinator

About the Opportunity

This temporary role sits within a collaborative finance support team that services several districts. The position plays a key part in keeping day-to-day operations moving by assisting with invoicing, procurement, payments, and credit card-related queries. A strong focus of the job is delivering quality customer service and supporting a wide range of stakeholders. You will work closely each day with internal teams, suppliers, and staff. The assignment is expected to run for five months and is intended to help maintain business continuity while recruitment is underway.

Key Responsibilities

• Assist with finance support activities across invoicing, procurement, payment processing, and card query handling.
• Provide responsive customer support to internal teams, suppliers, and staff.
• Work alongside a finance support team serving multiple districts.
• Maintain regular communication with stakeholders and help resolve queries professionally.
• Contribute to stable operations during a five-month temporary cover period.

What You’ll Bring

• Clear communication skills and a strong customer service mindset, including confident phone handling.
• Ability to develop working relationships and support a variety of stakeholders with confidence.
• Background in finance administration, accounts payable/receivable, or procurement support.
• A positive and flexible attitude, with the ability to quickly pick up new systems and processes.
• A collaborative, professional approach with resilience and a sense of humour.

What’s on Offer

• Full-time temporary assignment paid at $40 per hour.
• Training and support from a friendly, social team.
• A varied role with significant interaction across stakeholders.
• Immediate start available with consistent full-time hours.
• Convenient Papakōwhai location with parking available nearby at no cost.

Application Notes

Applications should be submitted through this vacancy listing. The team will review applications as they arrive and respond directly to suitable candidates. For a confidential discussion, you can contact Kate Manera on 027 258 0659 and reference Job ID 17852. To be considered, you must be a New Zealand citizen, a New Zealand resident, or already hold the legal right to work in New Zealand with a valid visa. References will be requested later in the process, so please do not add them to your CV. This position is supported by a specialist recruitment group focused on connecting people with the right opportunity.