eCommerce Manager

About the Company

Pattern is an international eCommerce accelerator with a worldwide footprint. It helps brands grow through outsourced marketplace and online store management, combining AI-enabled technology with deep marketplace know-how and a global network for distribution, logistics, and fulfilment. The company supports well-known brands including Thorne, Naturelo, Marshall, Nutricost, MegaFood, TIGI, Hair Burst, and Sage, and is among the top 5 Amazon sellers worldwide.

Role Overview

Pattern is hiring an experienced eCommerce professional for its MENA team in Dubai. The role focuses on improving the performance and growth of the brands managed by the company on Amazon and other marketplaces across the region.

You will be accountable for the commercial and financial performance of a portfolio of global brands across MENA marketplaces. In partnership with the Associate Director of eCommerce, you will help shape and execute the end-to-end growth and profitability plan for your portfolio, working closely with teams across Operations, Content, Advertising, Creative, Merchandising, and Finance. You will also coordinate cross-functional initiatives that help the organisation scale in MENA.

Key Responsibilities

• Use data-led planning to grow marketplace revenue across MENA for a portfolio of brands spanning both B2B and D2C channels.
• Build and follow a detailed action plan that supports budget goals and goes beyond them through promotional calendars, seasonal planning, new product launches, and advertising initiatives.
• Work with brands to define strategy and joint business plans that strengthen sales, marketing performance, and market share.
• Ensure brands are presented strongly across marketplaces through high-quality product content, image assets, enhanced listings, keyword optimisation, local-language translation, and advertising support.
• Review performance regularly using multiple data sources and tools, and use the findings to improve results across every customer touchpoint.
• Oversee inventory planning with merchandisers to keep stock levels healthy and the supply pipeline steady.
• Maintain strong day-to-day relationships with client partners and keep them informed about project progress and changes.
• Support continuous improvement by helping build, refine, and automate internal processes.

Candidate Profile

The ideal candidate is commercially minded, strategic, and comfortable working in a fast-changing environment. You should be able to bring internal teams and external partners together around shared goals, while staying focused on growth and profitability.

People Values

Pattern looks for people who align with the following behaviours:

• Game Changers: People who approach problems with fresh thinking, revisit plans when needed, set practical timelines, contribute profitable and innovative ideas, and continuously improve processes and outcomes.
• Data Fanatics: People who investigate issues through data, make objective conclusions, turn insights into action, and keep measuring the impact of those actions.
• Partner Obsessed: People who communicate clearly with partners, listen carefully to expectations, deliver beyond requirements, and create a personable experience for collaborators.
• Team of Doers: People who support teammates, take initiative, contribute to improvement efforts, and stay accountable to both the team and partners.

Additional Information

Pattern notes that artificial intelligence tools may be used during parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools support the recruitment team but do not replace human judgement, and final hiring decisions are made by people. Candidates seeking more information about data handling can contact the company directly.