Executive

Role overview

This position is for an operations executive at APM Terminals, part of A.P. Moller - Maersk, based in the Greater Kolkata Area. The role focuses on managing day-to-day warehouse activities, ensuring smooth execution of production, productivity, quality, and customer service standards, and helping the operation meet its volume and timing targets. The aim is to keep daily performance on track and improve overall delivery outcomes.

Key responsibilities

• Manage receiving and dispatching workflows for inbound and outbound shipments.
• Coordinate the day’s planned warehouse tasks and allocate work accordingly.
• Track inventory and shipment movements to make sure records remain accurate.
• Drive customer satisfaction by ensuring goods are received, identified, dispatched, and handled with quality checks in place.
• Review warehouse performance and employee output, then report on effectiveness.
• Verify that inventory and shipment entries are recorded correctly.
• Set clear expectations for staff and provide coaching where needed.
• Assess staffing needs and distribute workload appropriately.
• Work with customers to resolve queries and address operational concerns.
• Keep item records updated, maintain required documentation, and use reports to understand warehouse status.
• Spot process gaps and introduce better working methods where necessary.
• Coordinate with other departments to keep operations aligned.
• Maintain clean and orderly inventory and storage spaces.
• Supervise warehouse associates to ensure safety practices are followed while using forklifts and other equipment.

Skills and experience needed

• Strong understanding of warehouse operations.
• Ability to handle multiple tasks in a busy, time-sensitive environment.
• Good people-management capability.
• Leadership and organizational strength for efficient warehouse control.
• Working knowledge of inventory or invoice software.
• Comfort with staying on the warehouse floor for extended periods.

Equal opportunity and support

Maersk promotes a diverse and inclusive workplace and values different ways of thinking. The company is an equal opportunity employer and considers applicants regardless of protected characteristics such as race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other legally protected status. Qualified candidates with criminal histories will also be considered in line with applicable law.

Support is available for candidates who need an adjustment during the application or hiring process. If you require an accommodation to apply for a role or to carry out job-related tasks, you can request assistance through the company’s designated accommodation process.