Freight Broker

Company Overview

Drivcologistics provides modern logistics and supply chain support designed to help businesses transport goods more efficiently and with greater speed. With a blend of industry knowledge and hands-on operational delivery, the company offers dependable, efficient, and cost-aware transportation solutions. Its services are adapted to meet a wide range of international logistics requirements across different markets and transport modes. The work environment values practical problem-solving, teamwork, and ongoing improvement in logistics outcomes.

Role Summary

This full-time, on-site Freight Broker position in Ludhiana involves arranging freight movements by connecting shippers with suitable carriers, negotiating pricing, and ensuring capacity is available for each load. The role also includes dispatch coordination, shipment monitoring, issue resolution, and maintaining clear and accurate records of bookings and agreements. Regular interaction with clients and carriers is essential to keep deliveries on schedule, address delays, and share timely status updates. In addition, the role supports account management by strengthening client relationships, understanding service needs, and finding ways to improve efficiency and service quality.

Key Responsibilities

• Match shippers with carriers and secure transport capacity for freight loads.
• Negotiate rates and manage load tenders effectively.
• Coordinate dispatch operations, routes, and shipment tracking.
• Communicate with drivers, customers, and carriers to provide updates and resolve delivery issues.
• Maintain accurate documentation for bookings, agreements, and freight movements.
• Support customer service by responding quickly and handling concerns professionally.
• Build and maintain strong client relationships to support retention and service improvement.
• Contribute to account management and identify opportunities to improve logistics performance.

Requirements

• Practical experience in freight brokerage, including rate negotiation, carrier sourcing, and load tender handling.
• Strong customer service skills with the ability to manage expectations and escalations calmly.
• Experience in dispatch coordination, shipment monitoring, and real-time communication.
• Account management capability with a focus on client relationship building.
• Working knowledge of transportation and logistics operations, including basic regulatory and safety awareness.
• Clear verbal and written communication skills for interacting with internal teams, clients, and carriers.
• Strong organization, multitasking ability, and attention to detail.
• Comfort with office and logistics tools such as spreadsheets, email, and TMS or dispatch software.
• Ability to work from the Ludhiana office and function well in a fast-moving operational setup.
• Background in logistics, transportation, or freight brokerage is preferred; a business, logistics, or related qualification is beneficial.

Eligibility

Candidates with relevant experience in logistics, transportation, or freight brokerage are encouraged to apply. Applicants should be able to work on-site in Ludhiana and collaborate effectively in a team-based environment. A formal qualification in business, logistics, or a related discipline is an added advantage.

Additional Information

This role is a full-time position and requires working from the Ludhiana office. The position is designed for someone comfortable handling multiple freight movements at once in an operational environment. No salary, stipend, or opening count was specified in the source.