Guidewire Developer

About the company

IAG is one of the largest general insurance groups operating across Australia and New Zealand. Through its family of brands, the organisation aims to make insurance more accessible while helping people in everyday life and supporting their goals.

Role overview

This position belongs to the BAU Production Support team and focuses on keeping the production environment stable and performing well. As a Guidewire Developer, you will contribute to analysis, design, development, and delivery of enhancements across Guidewire platforms, with an emphasis on maintainable code, agile ways of working, and close collaboration with senior developers and architects.

This is a permanent full-time position based in Ōtautahi (Christchurch) or Te Whanganui-a-Tara (Wellington).

What you'll do

• Keep Guidewire applications running reliably by monitoring production, handling incidents promptly, and carrying out root cause analysis to support availability and performance.
• Maintain and improve Guidewire setup and configuration, including business rules, product-related settings, integrations, APIs, and environment configuration, while finding ways to automate repetitive work.
• Work through defects in production and non-production environments, identify recurring issues, and suggest improvements that strengthen stability, efficiency, and cost control.
• Partner with business stakeholders, system owners, and delivery teams to clarify requirements, provide technical input, and keep solutions aligned with business needs.

What you should bring

• Direct experience supporting Guidewire products such as PolicyCenter, BillingCenter, or ClaimCenter in a production or support setting.
• A solid grasp of support operations, incident handling, and root cause analysis.
• Practical experience with Guidewire configuration, including business rules, product model, integrations, and APIs.
• Familiarity with the software development lifecycle, Agile delivery, and continuous delivery methods.
• Strong troubleshooting skills and the ability to work through complex problems to deliver long-term fixes.
• Clear communication skills, including the ability to explain technical ideas to non-technical users.
• Experience using automation and process improvements to lift operational efficiency.

Benefits and perks

• Boosted KiwiSaver with a 4.5% employer contribution, plus standard life insurance.
• 20 days of annual leave, along with 5 additional MyLeave days for personal priorities.
• Up to 50% discount on personal insurance products, including home and motor cover.
• An annual $500 health and wellbeing payment.
• 14 weeks of paid parental leave.
• Access to LinkedIn Learning, IAG Academy, study support, and secondment opportunities.

Additional information

This role includes eligibility criteria related to the employment type. Applications close on Sunday 12 July 2026 at 11:59 PM NZST.

Support and adjustments

If you need support or adjustments during the recruitment process, you can contact [email protected] for a confidential conversation.

About the workplace

IAG promotes career growth, connection, belonging, and meaningful impact. The organisation also recognises Tāngata Whenua in Aotearoa and is committed to improving Māori prosperity and wellbeing through He Rautaki Māori.