HR Operations Program Manager

About the company

Uniphar is a global partner to pharmaceutical and MedTech businesses, helping improve access to medicines across international markets. The company operates with more than 3,500 people across Ireland, the United Kingdom, Mainland Europe, MENA, and the USA, and supports clients through specialized outsourced services, strong manufacturer relationships, and advanced digital capabilities. Its business is structured into three divisions: Supply Chain & Retail, Global Sourcing, and Pharma. This role supports human resources for the US division.

Culture and values

Uniphar’s culture is shaped by a diverse mix of businesses, each bringing its own identity and working style. The organization is guided by four core principles:

• A people-first approach that emphasizes doing the right thing.
• An entrepreneurial mindset built on adaptability, commitment, and resilience.
• A shared purpose that connects teams across the wider business.
• Trust as the foundation of how the company operates.

As the business grows in the US and internationally, this diversity is seen as a strength that supports both the culture and the business.

Sustainability

Sustainability is woven into the company’s strategy and decision-making. Uniphar aims to make a positive impact on people and the wider world while building a business that can succeed over the long term.

Role overview

This is a practical, hands-on HR operations and program management position within the US division. The role partners with business leaders, management teams, and the global HR function to deliver people initiatives, strengthen HR operations, support transformation efforts, and improve the employee experience. Reporting to the US VP of HR, the position plays a key role in delivering day-to-day HR services and leading cross-functional initiatives that improve efficiency, data quality, systems, and process design.

What you will do

• Provide full HR operational support across the employee journey, including recruitment operations, onboarding, performance support, employee relations, and compliance matters.
• Make sure employment laws and internal policies are followed across multiple jurisdictions.
• Help implement and improve HR systems, with a focus on automation, efficiency, and clean data.
• Use HR metrics and analysis to support decisions and monitor turnover, engagement, and performance trends.
• Plan, lead, and deliver HR programs across the US business, including policy redesign, process improvement, and cross-functional initiatives.
• Create project charters, schedules, communication plans, and delivery roadmaps while coordinating stakeholders and deadlines.
• Track risks, issues, and dependencies to keep programs aligned with business goals.
• Support system migrations, upgrades, and integrations in coordination with global HR operations and IT teams.
• Maintain strong data governance, reporting accuracy, and integrity across HR platforms.
• Identify opportunities to simplify workflows and introduce automation to improve the experience for employees and managers.
• Review current HR processes and redesign them using continuous improvement methods.
• Standardize HR practices across US business units while staying aligned with global frameworks.
• Develop documentation, SOPs, and training resources to support new ways of working.
• Support learning and development initiatives, tools, content rollout, and compliance-related programs.
• Help design, map, communicate, and launch job architecture, career path, and capability frameworks.
• Work with leaders, centers of excellence, and HR business partners to drive adoption of new programs.
• Build and execute change management plans to support the rollout of new systems, processes, and HR initiatives.
• Prepare effective communications, training sessions, and stakeholder updates to encourage engagement and understanding.
• Collaborate with HR leadership, COEs, business leaders, and global partners to align objectives and outcomes.

Expected outcomes

• Support delivery of the HR strategy and a better employee experience.
• Build trusted relationships with leaders and HR colleagues, reinforcing a “One HR” approach.
• Act as a change leader who helps embed new ways of working across the organization.

Experience and qualifications

• A bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related discipline is required.
• At least 5 years of experience in HR program management, HR project management, HR operations, or a closely related area.
• Strong knowledge of core HR areas such as talent acquisition, employee relations, compensation and benefits, learning, HR systems, and organizational development.
• Proven experience leading major HR initiatives such as process transformation, system rollout, job architecture work, and learning and development programs.
• Hands-on knowledge of change management methods such as Prosci, ADKAR, or Kotter, along with project management approaches.
• Ability to work effectively in a global, matrixed environment with multiple stakeholders and competing priorities.
• Strong analytical capability, with experience in reporting, data accuracy, and HR technology platforms such as Workday or SuccessFactors.
• Demonstrated success delivering HR projects in a fast-moving, entrepreneurial setting.
• Solid understanding of HR practices across multiple geographies.
• Strong communication, interpersonal, and influencing abilities.
• Confidence to question existing processes and simplify them to improve results.
• Capability to work both independently and as part of a team, with flexibility and resilience.

Preferred background

• Experience in pharmaceutical, biotech, medical, or a similarly regulated sector is preferred.
• Lean, Six Sigma, PMP, or HR certifications such as SHRM-CP/SCP or PHR/SPHR are an advantage.
• Experience supporting HR operations or global programs across multiple countries is desirable.

Key competencies

• Strategic thinking paired with strong execution
• Clear communication, facilitation, and relationship-building
• Comfort with ambiguity and the ability to bring clarity
• Accountability and a strong results focus
• Leadership through change and influence at all organizational levels
• A continuous improvement mindset

Additional information

This position is based in the United States and is a full-time onsite role. No salary, stipend, start date, application deadline, or number of openings was provided in the source material.