Lead Barber / Mentor

Role overview

Tommy Gun's Mayfield Common in Edmonton is looking for a full-time Lead Barber / Mentor to guide the barber team by coaching, setting standards, and delivering a polished customer experience. This role is expected to lead by example, represent the brand professionally, and help the shop meet its goals while supporting directions from shop leadership.

What this role involves

• Encourage, inspire, and mentor fellow barbers so they continue building their skills.
• Maintain a welcoming, approachable presence and a consistently professional attitude.
• Model the level of service and work quality expected from the Tommy Gun's brand.
• Support shop targets, team expectations, and leadership requests.
• Help train the team and strengthen overall barber performance.

About the employer

Tommy Gun's is built around the idea of creating a standout grooming experience and leaving every guest feeling sharp and confident. The company emphasizes a strong workplace culture, ongoing education, and a steady flow of clients across its large network of locations.

Compensation and benefits

Pay starts at $18 per hour and is performance-based. Team members can also receive tiered performance pay, retail and service commissions, and daily cash tips. Additional benefits include guaranteed clientele, health and dental coverage, RRSP matching, flexible scheduling, ongoing training with national and brand educators, a retail discount, and access to career opportunities across Canada, the USA, Australia, and New Zealand.

Requirements

• You should be a certified Journeyman Barber or Hair Stylist, or actively working toward completion of an apprenticeship.
• Strong customer service skills are needed, with a focus on consistently exceeding guest expectations.
• You must be comfortable in a busy, fast-moving shop environment.
• A solid understanding of current industry trends and grooming styles is important.
• Clear communication and flexibility for shift-based work are required.
• You should have strong technical ability across haircuts, fades, modern styling, and shaving services.
• Retail upselling knowledge and chair-side education skills are expected.
• The ability to build productive relationships with shop managers, educators, and fellow barbers is important.
• You should be confident providing one-on-one training and coaching.

Responsibilities

• Greet guests, learn their preferences, and carry out thorough consultations.
• Recommend suitable styles based on face shape, taste, and hair type.
• Deliver high-quality barbering services including clipper cuts, fades, natural necklines, texturizing, and customized finishes.
• Build long-term relationships with repeat customers.
• Keep workstations clean and sanitize tools regularly.
• Use chair education to increase retail sales opportunities.
• Deliver the expected Tommy Gun's guest experience consistently.
• Help improve barber performance through coaching and mentoring.
• Train and educate other barbers on techniques and service standards.

Why consider joining

• Supportive, professional team culture.
• Training and continued learning are part of the role.
• There is room to grow into future career opportunities.
• The business offers a strong client base and a steady shop environment.

Additional information

Location: Mayfield Common, Edmonton, Alberta, Canada. Work term: full-time. The role is on-site. Benefits become available after 6 months for full-time team members. The company also highlights over 100 global locations and an average wait time of about 50 minutes.