- 経験
- どれでも
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- 1
- 投稿済み
- 4時間前
- Work mode
- 在任中
- 教育
- Bachelor’s degree
- Eligibility
- Candidates with a bachelor’s degree and a background or interest in retail sales are encouraged to apply. The role suits individuals with strong communication skills, a customer-first mindset, and the flexibility to work extended hours when needed.
- Resume
- Required to apply
Where you'll work
仕事内容
Position objective
As a Sales Associate, you will act as a brand ambassador, drive store sales, and provide a polished customer experience. The role also includes keeping the shop floor well-presented, supporting visual merchandising activities, and handling day-to-day retail tasks assigned by the Store Manager or Assistant Store Manager.
Customer service
- Welcome shoppers, understand their needs, and guide them toward suitable products.
- Use proactive engagement to turn browsing visitors into paying customers.
- Present the loyalty program in a way that encourages repeat purchases.
- Follow the GUEST service approach: Greet, Understand, Explain, Sell, and Thank.
- Build product knowledge across the group’s brands to support recommendations and add-on selling.
- Explain product details such as features, benefits, materials, and care instructions.
Grooming, attitude, and product knowledge
- Maintain a neat, professional, and brand-appropriate appearance at all times.
- Be prepared to work longer shifts during busy selling periods when required.
- Keep product knowledge current to reduce stock loss and make accurate suggestions to customers.
Merchandising and stock handling
- Arrange merchandise in an appealing way in line with store layout standards.
- Follow visual merchandising requirements and stock control procedures, including for clearance merchandise.
- Track and update stock movement records for items coming in and going out.
- Use upselling and cross-selling techniques to increase sales opportunities.
- Stay familiar with stock levels and ongoing promotions so customer queries can be handled confidently.
Sales process and store operations
- Operate the POS system efficiently for billing and transaction processing.
- Reconcile the cash drawer at both the beginning and end of the shift.
- Handle payments accurately through cash, cards, vouchers, and automatic debits.
- Provide receipts, refunds, and correct change to customers.
- Remain alert to security risks and follow all loss prevention procedures.
- Restock and refresh the sales floor regularly to keep products available.
Desired qualification
A bachelor’s degree is preferred, along with strong communication and interpersonal abilities. Prior experience in a sales role is an advantage.