Sales Development Representative

Role overview

This position is for a motivated, coachable Sales Development Representative focused on inbound healthcare sales. You will help a growing team manage incoming interest, screen potential clients, and book meetings for senior sales professionals. Experience in healthcare services, medical products, or health technology is an advantage.

Responsibilities

• Respond to inbound phone calls, emails, and website enquiries from prospective healthcare customers.
• Assess leads against the company’s qualification standards and direct them to the right next step.
• Arrange appointments and product demonstrations for Account Executives.
• Keep CRM records current and accurate, including lead activity and follow-up details.
• Follow up promptly with inbound prospects so opportunities do not go cold.
• Understand the company’s healthcare value proposition and explain it clearly to prospects.
• Work closely with sales and marketing teams to improve lead quality and conversion outcomes.

Required qualifications

• Background in sales, customer support, or appointment setting.
• Previous remote work experience is mandatory, along with confidence using remote collaboration tools such as Slack, Zoom, Google Workspace, Asana, or comparable platforms; applicants without remote experience will not be considered.
• Exposure to US- or UK-based companies or customer bases.
• Strong spoken communication skills and comfort handling prospect conversations by phone.
• Working knowledge of a CRM system such as Salesforce, HubSpot, or a similar tool.
• A dependable internet connection and a professional remote working environment.

Preferred background

• Experience in healthcare, medical services, health tech, or insurance-related settings.
• Exposure to inbound sales or customer enquiry handling.
• Familiarity with lead qualification and appointment-setting workflows.

Tools and systems

• CRM software such as Salesforce or HubSpot.
• VoIP calling and dialer platforms.
• Google Workspace or Microsoft 365.
• Slack, Zoom, and task coordination tools.

Application notes

Applicants must complete the form thoroughly. A video recording is required during the application process and serves as the first stage of interview screening. Candidates who do not submit the video cannot be considered for any open position.

Work arrangement

This is a remote role aligned to US time zones, specifically EST through PST.