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Axis Services

Telecom Voice Process Executive

Axis Services

Hyderabad, Telangana, India ・ フルタイム

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経験
2+ yrs
給料
INR 500,000 / year
求人情報
1
投稿済み
1週間前
Work mode
在任中
教育
Graduation Not Required
Eligibility
Open to Undergraduates and Graduates.
Resume
Required to apply

Where you'll work

仕事内容

About the Role

Axis Services is seeking a motivated Telecom Voice Process Executive to join our team in Hyderabad. This full-time, onsite position involves handling customer inquiries and providing technical support within the telecommunications sector. The role requires excellent communication skills and a willingness to work night shifts. We are looking for candidates with prior experience in a telecom voice process environment who can join immediately.

Key Responsibilities

  • Handle inbound and outbound calls related to telecom services.
  • Provide technical support and troubleshoot network-related issues for customers.
  • Address customer queries and concerns efficiently and professionally.
  • Maintain a high level of customer satisfaction through effective communication.
  • Adhere to company policies and procedures.

Job Requirements

  • Minimum of 2 years and 6 months of experience in the Telecom Voice Process domain.
  • Excellent communication skills, both verbal and written.
  • Prior experience in a telecom voice process is mandatory.
  • Willingness to work night shifts is essential.
  • Candidates should be immediate joiners.
  • Recent company relieving documentation is required.
  • Candidates residing within a 25 km radius of the office are preferred.

Additional Information

  • Employment Type: Full-Time
  • Location: Hyderabad, India
  • Shift: Night Shifts
  • CTC: Up to 5 LPA

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