Third Key Holder

About the Role

Ardene is looking for an energetic, customer-focused retail professional to join the team as a Third Key Holder in Delta, British Columbia. This position supports visual presentation, merchandising, and marketing execution while helping management keep the store and stockroom running smoothly. When senior leaders are unavailable, the Third Key Holder takes charge of day-to-day store operations.

Key Responsibilities

• Run store operations in the absence of the Store Manager and Assistant Manager, including opening and closing, maintaining store presentation, restocking, merchandising, customer assistance, cleanliness, and team supervision.
• Create a welcoming shopping experience by greeting customers, recognizing them on the floor, and offering knowledgeable product support.
• Handle checkout transactions at the register.
• Follow company rules, procedures, and standards at all times.
• Help the Store Manager ensure store practices align with the employee handbook.
• Carry out other store-related duties assigned by management.

Qualifications

• At least 1 year of retail experience is required.
• A high school diploma is considered an advantage.
• Strong ability to sell and deliver excellent customer service.
• Good time management and prioritization skills.
• Clear communication and strong people skills.
• Ability to assign tasks and take responsibility for results.
• Capability to lead a team in a positive and inclusive way.

Physical and Availability Requirements

• Must be able to remain standing for long periods and use a ladder.
• Must be able to move, lift, and handle merchandise and fixtures weighing up to 30 pounds.
• Availability is required on days, evenings, and weekends.

What Ardene Offers

• A lively and welcoming workplace.
• A flexible schedule.
• Employee discount benefits.
• Enhanced eligibility for Ardene Rewards.
• Paid birthday leave.
• Supportive and caring management.
• Wellness programs and initiatives.
• Fun contests and recognition activities.
• Growth and advancement opportunities.

About Ardene

Ardene is a fashion retailer offering apparel, footwear, and accessories across Canada, the United States, and international markets. Founded in 1982 as a jewelry and accessories brand, the company now operates more than 250 stores along with its website and mobile app. The organization emphasizes accessible fashion, customer experience, sustainability, employee wellbeing, mental health, diversity and inclusion, engagement, recognition, and mindfulness.

Additional Information

This role description is not exhaustive. Team members may be asked to take on other related tasks as needed to support the business.