Army - Requirements Manager

Overview

The UK Ministry of Defence is hiring an experienced Business Analyst to support the next-generation services contract for Army Foundation College, Harrogate. The current Private Finance Initiative contract ends in December 2029, and the team is working to ensure a smooth handover to the future service.

The role is based at Army HQ, Andover, SP11 8HJ. It is a 37-hour-per-week position and follows a smarter working approach that combines flexibility, digital tools, and modern workspaces. While some flexibility is encouraged, there is an expectation to be in the office at least 60% of the time, which is around 3 days each week, especially for new joiners.

Role purpose

You will take the lead on identifying, analysing, and managing user and business requirements for the relet of contracted services at Army Foundation College Harrogate. The work must be grounded in evidence, shaped around user needs, and aligned with strategic, commercial, and operational goals.

As part of a multi-disciplinary programme team, you will turn user needs into clear, testable requirements that can be used in business cases, procurement activity, and service design. Your contribution will help ensure that services are practical, affordable, viable, and capable of delivering measurable benefits.

Key duties

Requirements definition and management

• Lead the gathering, development, and documentation of requirements for users, the site, and the wider organisation.
• Maintain the requirements baseline and keep it aligned with programme goals and Army policy.
• Convert user needs into precise, deliverable, and commercially workable requirements for tender documentation.
• Make sure requirements are measurable, traceable, prioritised, and capable of being tested.

Stakeholder engagement

• Work with Army Foundation College Harrogate staff, Army HQ, commercial and finance teams, and technical subject matter experts to validate requirements.
• Run workshops, interviews, and site visits to ensure the requirements reflect operational and training needs accurately.
• Handle differing stakeholder views and resolve conflicting priorities.

Commercial and procurement support

• Provide authoritative requirements input for procurement documents such as the SOR/SOW, KPIs/SLAs, interface requirements, and performance regimes.
• Help develop evaluation criteria that are tied directly to requirements.
• Ensure requirements comply with relevant standards, regulations, and Ministry of Defence policy.

Assurance and governance

• Keep a clear audit trail of all requirements decisions and changes.
• Contribute requirements content for business cases and approval documents.
• Support assurance reviews, address findings, and update requirements where needed.

Transition and mobilisation support

• Make sure incoming suppliers understand the requirements and can deliver against them.
• Advise during mobilisation and early delivery to help services meet the agreed requirements.
• Support readiness checks and manage any deviations from requirements.

Integration and coordination

• Work with the PMO to build requirements activity into schedules, risk logs, and dependencies.
• Partner with the Programme Manager to align requirements with measurable benefit outcomes.
• Provide regular progress updates and reports to programme governance forums.

Experience and qualifications

Essential requirements include experience in a project or programme environment, plus experience supporting or leading the preparation, development, and maintenance of business cases or requirements. A practitioner-level project management qualification, such as APM PFQ, APM PMQ, or an equivalent, is also required.

Desirable training or development includes requirements or business analysis learning such as Capability and Acquisition: Requirements Management or IREB CPRE.

Selection and assessment

The recruitment process uses Success Profiles and will assess behaviours, experience, and technical skills. At application stage, you will be asked to submit a CV and a 500-word personal statement explaining how you meet the essential and desirable criteria.

If a large volume of applications is received, the initial sift will be based on the personal statement. The remaining application materials will only be reviewed if you pass that stage. Interviews will be held in person. Sifting is expected to take place within 7 days of the closing date, though timings may change depending on business needs.

At interview, you will be assessed on leadership, delivering at pace, managing a quality service, and technical evidence of requirements management at practitioner level within the Project Delivery Capability Framework.

Benefits and working conditions

• Salary of £46,040, plus £13,337 contributed by the Ministry of Defence toward membership of the Civil Service Defined Benefit Pension scheme.
• 25 days of paid annual leave, increasing by 1 day each year to 30 days after 5 years of service.
• Competitive pension arrangements.
• Support for personal and professional skills development.
• Alternative working patterns available for many roles.
• Access to a free Employee Assistance Programme.
• Enhanced parental and adoption leave.
• 6 days of special leave each year for volunteering.
• Role-specific learning and development opportunities.

Additional information

This post does not include relocation expenses. External recruits joining the Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period. Travel costs for interviews will not be reimbursed. The department is reviewing all pay-related allowances, which may affect any allowances attached to this post.

If you move to the Ministry of Defence from another employer, you will no longer be able to access childcare vouchers. This also applies to moves between government departments. You may still qualify for other government schemes, including Tax-Free Childcare, depending on your eligibility.

The Ministry of Defence maintains a smoke-free working environment across Defence establishments, with smoking and the use of tobacco products not permitted in the defence working environment except where local exemptions apply. This policy applies to Defence personnel, contractors, visitors, and other non-MOD personnel.

The MOD may contact applicants to invite them to complete a voluntary and anonymous recruitment satisfaction survey. Any optional feedback may involve the collection of personal data in line with UK GDPR, and the MOD Privacy Policy explains how data is used and protected.

Artificial intelligence may be used to support an application, but all examples and statements must be truthful, accurate, and drawn directly from your own experience. If plagiarism or misrepresentation is identified, the application may be withdrawn and internal candidates may face disciplinary action.

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