Assistant Business Manager

About the Role

Join a luxury beauty house dedicated to elevating the customer experience and growing a premium retail business. In this position, you will help deliver the brand’s vision of beauty, joy, and French luxury while supporting the day-to-day success of the counter.

As an Assistant Business Manager in the Retail team, you will take ownership of sales performance across make-up, skincare, and fragrance, while helping the team deliver a highly personalized, high-end service to every client. You will work closely with internal and store partners, including the Business Manager, Beauty Department Manager, counter colleagues, store management, and HR teams.

What You’ll Do

• Set clear performance goals for team members in line with company expectations.
• Drive sales proactively and deliver a premium standard of service to customers.
• Coach and support the team so that sales targets are met or exceeded.
• Encourage cross-selling across product categories to improve average transaction value and average transaction units.
• Train team members on product history, usage, and core selling points.
• Build strong product expertise so you can recommend tailored solutions and handle objections confidently.
• Demonstrate products through flash makeovers and clearly explain their benefits.
• Initiate engagement with customers, both at the counter and through traffic stopping.
• Manage and develop team members by identifying coaching and growth opportunities.
• Oversee stock levels in partnership with the Area Manager to maintain availability.
• Drive business growth through events, appointments, and repeat bookings.
• Ensure administrative and operational duties are completed accurately and on time.
• Support merchandise management in line with corporate guidelines.
• Follow company procedures, policies, and store rules at all times.
• Maintain strong working relationships with store management and collaborate effectively with additional stakeholders.
• Take on other duties assigned by the management team, as business needs evolve.

Profile

The ideal candidate brings around 3 years of experience in luxury beauty and is confident working in a premium retail environment.

Skills and Personal Strengths

• Entrepreneurial mindset with a focus on business growth
• Strong sales drive and confidence in closing opportunities
• Excellent customer engagement and communication skills
• Ability to lead, coach, and motivate a team
• Highly organized with the ability to manage multiple priorities
• Solid product knowledge across beauty categories
• Skilled in consultation and objection handling
• Comfortable demonstrating products and explaining benefits clearly
• Impeccable presentation and grooming

Values and Culture

This role reflects a culture built on creativity, audacity, joyful collaboration, luxury standards, inclusivity, and a commitment to making the world feel more beautiful. Respect for diversity and inclusion is central to the working environment.

Additional Information

If you need reasonable adjustments during the application process, you may mention this in your application.

Internal candidates who are employees of the LVMH group should apply through the internal recruitment channel referenced by the company.

Recruitment Process

The selection process includes an application review, followed by an initial recruiter conversation if your profile matches the role. Shortlisted candidates may then be invited to in-person interviews with the Hiring Manager and Team Leader, and a case study may be included. The process may change depending on business needs.

Development Opportunity

This position offers opportunities to strengthen soft and hard skills, including leadership, people management, and communication. It may also support progression toward roles such as Business Manager or other retail management positions.