Assistant Hygiene Manager

Company Overview

Raffles Hotels & Resorts is a storied luxury hospitality brand with roots dating back to 1887. Known for landmark properties around the world, it focuses on creating culturally rich, intellectually engaging guest experiences while showing respect for local communities, heritage, and the environment.

Fairmont Hotels & Resorts is part of a global network of 90 signature properties, with 34 more in development, spanning 30 countries. Its portfolio extends from Hawaii and Canada to London and the United Arab Emirates.

About Raffles & Fairmont Doha

Raffles Doha and Fairmont Doha come together within the iconic Katara Towers to deliver a distinctive luxury hospitality environment. Raffles Doha is centered on refined, intimate service and carefully tailored guest experiences, while Fairmont Doha brings contemporary style, energetic service, and memorable stays for international travelers.

Working here means joining a collaborative team that values individuality, develops talent, and supports colleagues in delivering exceptional experiences every day.

Role Summary

As Assistant Hygiene Manager, you will support the planning, supervision, and rollout of hotel hygiene and sanitation programs. The position includes inspections, oversight of cleaning practices, staff training, record management, and audit support to help maintain a safe and clean environment for guests and employees.

Key Responsibilities

• Oversee day-to-day hygiene and sanitation activities across the property.
• Make sure cleaning schedules and sanitation processes are followed correctly.
• Carry out routine hygiene checks and internal audits.
• Monitor the safe use, handling, and storage of cleaning chemicals.
• Train team members on hygiene standards, food safety, and sanitation procedures.
• Coordinate with operational teams to reduce contamination risks.
• Keep hygiene records and compliance documentation up to date.
• Assist with reviews of hygiene complaints and any non-conformance issues.
• Guide hygiene staff and third-party cleaning providers.
• Support internal and external audit activities.
• Contribute to ongoing improvement of hygiene standards and operating processes.

Qualifications

• A diploma or degree in Hospitality, Food Technology, Environmental Health, Microbiology, or a related discipline is preferred.
• At least 2 to 3 years of experience in hygiene, sanitation, or food safety roles.
• Working knowledge of HACCP, GMP, and relevant food safety requirements.
• Proven ability to lead and supervise teams.
• Strong eye for detail and solid organizational skills.
• Clear communication and effective teamwork abilities.
• Alignment with the Raffles & Fairmont brand promise and luxury service mindset.
• Commitment to an inclusive workplace where people feel respected, supported, and valued.
• Ability to create an environment where colleagues are empowered, recognized, and encouraged.

Additional Information

Application process: After applying, candidates will receive an email from AssessFirst to create a profile and complete a questionnaire. This step is mandatory for candidacy consideration and is used to assess fit with the role and the luxury service culture.

Employee Benefits

Team members can access a range of colleague perks, including complimentary upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on dining and wellness, and additional lifestyle benefits designed to enhance the employee experience.

Our Values

Respect: Treat others with fairness and dignity, and value their ideas and individuality.

Excellence: Build genuine connections and create memorable moments for others.

Belonging: Celebrate differences and support one another as a team.

Empowerment: Take initiative and anticipate opportunities to create outstanding experiences.

Integrity: Earn trust through authenticity and mutual respect.

Diversity & Inclusion

The organization is committed to an inclusive workplace and welcomes applicants from all backgrounds.