Banking Advisor

Role overview

National Bank of Canada is hiring a Banking Advisor for its London, Ontario branch. This position is designed for someone who enjoys helping people, thinking analytically, and delivering a relationship-focused banking experience. In this role, you’ll support branch clients with practical guidance that can make a meaningful difference in both their financial decisions and their day-to-day lives.

The bank also offers room to grow in the role. If you do not already hold a mutual fund representative licence, you may obtain one to broaden your responsibilities and take on mutual fund transactions as part of your progression.

What you will do

• Carefully assess client needs and handle more complex situations with professionalism.
• Provide guidance and recommend suitable solutions for Personal and Small Business clients across transactions, investments, personal lending, customized insurance, and estate planning needs.
• Help maintain a high level of client satisfaction and engagement.
• Connect clients with specialist colleagues when their needs require deeper expertise.
• Follow all compliance requirements and risk management standards in daily work.

Your team and work environment

The branch operates one evening per week, and work schedules may vary depending on team availability. This role reports to the Branch Manager. On a regular basis, you will collaborate with specialists in areas such as investments, mortgage financing, and related services.

The team values initiative, strong ideas, and a collaborative mindset. Knowledge-sharing is encouraged, and colleagues support one another so clients can reach their goals and employees can enjoy meaningful work.

As you gain experience, several career paths may become available, including advancement within the same role, promotion, or a move to another branch or region. Internal mobility is actively supported.

Training is built around hands-on learning to help you become confident in the position. You will also have access to tailored learning materials on banking solutions and advisory practices, along with the opportunity to learn from teammates with diverse expertise and backgrounds.

Requirements

• A college diploma (DEC) or an equivalent qualification.
• Experience in advisory service.
• An inclusive mindset and comfort working with people from diverse backgrounds.

Additional information

The role is based in London, Ontario, Canada and is a full-time onsite position. A promotional video is referenced in the source listing.